Sales Coordinator - Travel

Actively Reviewing the Applications

Ergobite

India, Maharashtra, Pune Full-Time On-site INR 5–6 LPA

Posted 3 weeks ago • Apply by April 29, 2026

Job Description

Responsibilities

Travel Arrangements: Coordinate and manage all aspects of travel for clients, including flights, accommodations, transportation, and other travel-related services.
Ticketing: Handle the booking and issuance of tickets for flights, trains, and other modes of transportation.
Visa Processing: Assist clients with visa applications and processing, ensuring all necessary documents are submitted and procedures followed.
Customer Service: Provide exceptional customer service and support to clients, addressing their needs and resolving any travel-related issues promptly.
Booking Management: Handle reservations, cancellations, and changes efficiently, ensuring accuracy and compliance with company policies.
Vendor Coordination: Liaise with travel service providers, negotiate rates, and ensure timely delivery of services.
Documentation: Maintain accurate records of travel bookings, itineraries, visa applications, and related documentation.
Problem Solving: Quickly and effectively resolve any travel-related problems that may arise, providing 24/7 support to clients as needed.
Compliance: Ensure all travel arrangements comply with company policies, industry regulations, and client preferences.
Reporting: Generate and analyze reports on travel activities, costs, and client feedback to improve service delivery.
Team Collaboration: Work closely with other team members to ensure seamless operations and high levels of client satisfaction.

Requirements

Minimum of 3+ years of experience in travel operations or a related field.
A bachelor's degree in travel management, hospitality, or a related field is preferred.
Strong organizational and multitasking abilities.
Excellent communication and interpersonal skills.
Proficiency in travel booking systems.
Experience in visa processing and ticketing.
Ability to work under pressure and handle emergency situations.
Attention to detail and accuracy in all tasks.
Willingness to provide 24/7 support and work on weekends (Monday to Saturday).

This job was posted by Kalyani Agnihotri from Ergobite.