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Relationship Manager-TASC

Actively Reviewing the Applications

IDFC FIRST Bank

India, Tamil Nadu, Chennai Full-Time On-site
Posted 3 weeks ago Apply by April 30, 2026

Job Description

Job Requirements

About the Role

The Relationship Manager – TASC is responsible for managing and deepening relationships with clients in the TASC segment (Trusts, Associations, Societies, and Clubs), which includes not-for-profit entities excluding government bodies. The role focuses on understanding client needs, enhancing account profitability, and delivering value-added services. The incumbent will collaborate with product and operations teams to drive acquisition, servicing, and cross-selling initiatives, contributing to the overall objectives of the branch banking channel.

Key Responsibilities

Primary Responsibilities

  • Increase liabilities by enhancing balances in existing TASC accounts and improving customer profitability.
  • Monitor inflows and outflows in mapped accounts and proactively identify business opportunities.
  • Establish strong connections with clients through regular communication and share insights on interest rates, exchange rates, and product offerings.
  • Generate new leads through referrals from existing clients, brokers, and other sources.
  • Drive customer engagement by cross-selling investment products (e.g., life insurance, general insurance, gold coins) and non-investment products (e.g., forex, remittances, loans).

Secondary Responsibilities

  • Evaluate growth strategies based on competitor analysis and feedback from various channels.
  • Recommend process improvements to enhance service efficiency and quality across the branch network.

What We Are Looking For

Education

  • Graduate in any discipline (Full time)

Experience

  • 5 to 10 years of relevant experience in branch banking, preferably with exposure to the TASC segment.

Skills and Attributes

  • Strong relationship management and client servicing skills.
  • Good understanding of banking products and regulatory requirements.
  • Ability to identify and capitalize on cross-sell opportunities.
  • Fluent in English with excellent interpersonal skills.
  • Analytical mindset with strategic thinking capabilities.
  • Customer-centric approach with a focus on service excellence.
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