Quality Management Director

Job Details

Description

At Easterseals PORT Health (ESPH), our mission is rooted in empowering individuals and strengthening communities. We are seeking a Quality Management Director who would be responsible for supporting and promoting Easterseals PORT Health’s mission, vision, and values, and the rights and personal outcomes of people served.

This isn’t just a job — you will be influencing change and shaping futures as a leader in our shared mission of helping people reach their full potential.

Your Role in Our Mission

The Quality Management Director ensures the highest standards of compliance, accreditation, and continuous improvement across Easterseals PORT Health programs. This role leads quality initiatives, manages performance measures, oversees audits, and provides statewide consultation and training. The Director collaborates with leadership to develop policies, monitor regulatory compliance, and enhance stakeholder satisfaction, while driving agency-wide quality improvement efforts. Occasional travel within the state is required.

Why Join Us?

As a part of our mission, we help our team members embrace their potential, build resilience, and thrive! You will benefit from ongoing professional growth and development as you work alongside leaders of clinical excellence in mental health and substance use services that care about your success.

We also offer a full benefits package for benefits-eligible positions.

Compensation & Benefits

• Competitive salary: $65,000-80,000 annually for this full-time exempt position
• Generous paid time off and paid holidays
• Full benefits package including Medical, Dental, and Vision benefits
• Life and Disability Insurance(company paid)
• 403(b) Retirement Plan
• Employee Assistance Program and legal services support
• Public Service Loan Forgiveness (PSLF) qualifying employer
  
  

What We’re Looking For

• Education: A Bachelor’s degree in a Human Services field
• Skills: clinical expertise, organizational abilities, problem-solving, and decision-making. Excellent interpersonal skills and attention to detail. Experience working with adults with mental health challenges and in crisis services like ACT, MCM are important. Dependability is a must!
  
  

Ready to Apply?

Join a team where work isn’t just something you do — it’s a purpose. Bring your expertise to a mission that matters. Apply now at www.eastersealsPORT.com or send your resume to [email protected].

• Voted Raleigh’s Best Nonprofit Organization and Raleigh’s Best Mental Health Services two years in a row! **
  
  

About Easterseals PORT Health

Easterseals PORT Health is a trustworthy and compassionate partner, providing exceptional services in disability, mental health, and substance use to help our neighbors live their best lives. Purpose, dedication, and empathy drive our in-person and telehealth service delivery. Our diverse and inclusive 2,600-member team provides more than 10.2 million hours of meaningful support to 40,200 kids, adults, and families in 11,000 home, facility, and community locations across North Carolina and Virginia.

Easterseals PORT Health is an Inclusive Culture, Diverse Voices, Embracing Potential, Authentic Self, and Learning and Growing (IDEAL) organization.

Applicants of all abilities are encouraged to apply!