Desktop Technician

Our Client, an international hotel chain company, is looking for someone to join their team as a Desktop Technician!

**This is a hybrid 6-month contract role with long term potential that takes place in Phoenix, A.Z.**

Required Skills &Experience

• Minimum 4 years related experience in desktop role.
• Associates Degree in Computer Science, Data Processing or related field or an equivalent combination of education and experience.
• May require, A+, Net+, two Microsoft (MCP), CCNA, MCSE/MCSA or other certifications
• Advanced proficiency in Microsoft Office Suite.
• May require technical skills in any combination of Networks transmitting Voice/Data/Fax, LAN/WAN communications, TCP/IP, and a working knowledge of telecommunications or other information systems equipment
• Strong customer service skills.
• Provides guidance and work direction to others. Works under general supervision and exercises some independent judgment/discretion.
• Sound knowledge of relevant policies, procedures and guidelines specific to the job.
• Sound technical know-how to meet job standards.
• Strong verbal and interpersonal skills with ability to interface with both internal and external customers and departments to coordinate information and resolve problems.

What You Will Be Doing

• Assists management by providing technical support and day-to-day work direction to technical team.
• Maintains information technology service, functionality and end user satisfaction by coordinating, monitoring and assisting with the resolution of escalated questions and more complex problems.
• Assists management by providing technical support and day-to-day work direction to technical team.
• Trains, coaches and mentors less experienced technicians.
• May assist in scheduling and coordinating workflow.
• Provides customer service by assisting internal and external customers with technical problems and information requests.
• Delivers reliable high performance applications and technical services.
• Provides technical expertise in assigned area by troubleshooting and solving problems with vendors and systems.

You will receive the following benefits:

• Medical Insurance - Four medical plans to choose from for you and your family
• Dental & Orthodontia Benefits
• Vision Benefits
• Health Savings Account (HSA)
• Health and Dependent Care Flexible Spending Accounts
• Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance
• Hospital Indemnity Insurance
• 401(k)
• Paid Sick Time Leave
• Legal and Identity Protection Plans
• Pre-tax Commuter Benefit
• 529 College Saver Plan

Motion Recruitment Partners (MRP) is an Equal Opportunity Employer. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under MRP’s Employment Accommodation policy. Applicants need to make their needs known in advance.