Project Manager (Software Development)

Project Manager (Software Development)

Location: Kuala Lumpur / Selangor (Hybrid)

Reports to: Chief Technology Officer (CTO) / CEO

Employment Type: Full-Time

About SegWitz

SegWitz is a Malaysian technology company that designs and builds custom web applications, mobile applications, ERP platforms, IoT and AI-driven solutions for fast-growing startups, SMEs, and public-listed companies.

Since 2019, SegWitz has worked with top-brands and major organisations helping them build systems that directly impact revenue, operations, and scalability.

We specialise in:

• Turning complex business processes into scalable software and digital platforms
• Building AI, automation, and data-driven solutions that create measurable business value
• Partnering with clients long-term through maintenance, optimisation, and new product development

SegWitz is now entering a new phase:

• Building our own proprietary products and frameworks.
• Working more deeply with startups, SMEs, and PLCs to make their tech investments profitable and scalable.

Key Responsibilities

1. Project Planning & Documentation

• Conduct client meetings to gather requirements and translate them into Software Requirement Specification (SRS) documents.
• Break down requirements into clear deliverables and user stories.
• Develop detailed project timelines, Gantt charts, and task dependencies using Freedcamp.
• Identify resource requirements (developers, QA, designers) and align with team availability.
• Establish success metrics, scope boundaries, and quality benchmarks before project kickoff.
• Set Milestones with feasible timelines.

2. Team Management & Task Delegation

• Assign clear, measurable tasks to developers, QA, and designers with deadlines.
• Ensure workload distribution is balanced across team members.
• Conduct daily stand-up meetings to track progress, identify blockers, and align priorities.
• Maintain internal communication across functions (Frontend, Backend, AI, IoT, QA, Design, DevOps).
• Provide technical direction or validation when required (basic architecture understanding, API flows, DB structure).

3. Client Communication & Relationship Management

• Serve as the primary point of contact between SegWitz and the client.
• Conduct weekly progress meetings and submit project status reports.
• Prepare and deliver milestone presentations with live demo, progress summary, and next-phase plan.
• Manage client expectations regarding timelines, features, and changes (scope control).
• Ensure change requests are documented, costed, and approved before implementation.

4. Quality Assurance & Delivery Control

• Coordinate closely with QA engineers to ensure every milestone passes defined quality benchmarks.
• Conduct pre-delivery UAT (User Acceptance Testing) reviews internally before client demo.
• Apply Six Sigma methodologies for process control and continuous improvement.
• Track defect rates, rework time, and developer utilization as KPIs.
• Ensure all deliverables meet SegWitz’s technical standards and security guidelines.

5. Performance Tracking & Reporting

• Maintain updated dashboards with project timelines and key performance indicators (KPI).
• Conduct retrospective sessions post-delivery to identify improvement areas.
• Support the CTO in implementing new development frameworks, tools, and workflow optimizations.

6. Risk Management & Escalation Handling

• Identify project risks early (technical, resource, timeline) and develop mitigation plans.
• Manage escalation calmly and transparently with internal and external stakeholders.
• Ensure all critical issues are logged, tracked, and resolved within SLAs.

Key Skills & Attributes

• Strong understanding of software development life cycle (SDLC) -> Agile, Scrum, or Kanban.
• Ability to prepare and interpret SRS, BRD, wireframes, workflows, and test plans.
• Experience managing web and mobile app development projects (ReactJS, NodeJS, Flutter, etc.).
• Familiarity with IoT, AI, or data engineering projects is a major plus.
• Excellent communication and stakeholder management skills.
• Technically curious, able to discuss APIs, backend logic, and architecture at a conceptual level.
• Process-oriented mindset (Six Sigma, Lean, or PMP preferred).