Project Manager- Cyber Security Services

Introduction

A career in IBM Consulting is built on long-term client relationships and close collaboration worldwide. You’ll work with leading companies across industries, helping them shape their hybrid cloud and AI journeys. With support from our strategic partners, robust IBM technology, and Red Hat, you’ll have the tools to drive meaningful change and accelerate client impact. At IBM Consulting, curiosity fuels success. You’ll be encouraged to challenge the norm, explore new ideas, and create innovative solutions that deliver real results. Our culture of growth and empathy focuses on your long-term career development while valuing your unique skills and experiences.

Your Role And Responsibilities

About the Role

We are seeking a strategic and technically adept Senior Project Manager to lead the execution of complex, large-scale cybersecurity initiatives. In this role, you will not only manage project lifecycles but also provide operational oversight to a multi-tiered technical team comprising L3/SMEs, L2, and L1 engineers.

You will serve as the critical bridge between high-level business objectives and ground-level technical implementation. Your dual expertise in Project Management and hands-on knowledge of modern security stacks (including Palo Alto, Prisma Cloud, and Zscaler) will ensure our security posture is both robust and efficiently managed.

Key Responsibilities

• Program & Project Management
• Lead the planning, execution, and delivery of large-scale cybersecurity projects on time and within budget.
• Define project scopes, goals, and deliverables in collaboration with senior management and stakeholders.
• Manage the full project lifecycle using IBM project management tool.
• Identify and mitigate project risks, issues, and dependencies, escalating to leadership when necessary.
• Track and report on project performance using KPIs and metrics (e.g., burn rate, velocity, milestone completion).
• Team Leadership & Technical Oversight
• Manage a diverse team structure consisting of L1 (Tier 1 Support), L2 (Analysts/Engineers), and L3/SMEs (Subject Matter Experts).
• Act as the "Overwatch" for the team, ensuring that L3/SMEs are effectively guiding L1/L2 on complex technical escalations.
• Facilitate knowledge transfer sessions to upskill junior team members on advanced technologies.
• Conduct resource planning and workload balancing to ensure 24/7 operational coverage (if applicable) without burnout.
• Technical Stewardship
• Leverage your deep technical expertise to validate solution architectures and troubleshoot bottlenecks related to the security stack.
• Oversee the configuration, management, and optimization of:
• SIEM/SOAR: Palo Alto XSIAM, XSOAR, XDR
• Data Security: Trellix DLP, Guardium DAM
• Cloud & Network Security: Prisma Cloud, Zscaler Decoy
• Application Security: DAST/SAST tools, Vulnerability Assessment (VA) platforms
• Governance: GRC practices and compliance frameworks
• Review vulnerability scan results (VA) and penetration test reports (DAST/SAST) to ensure remediation plans are on track.
  

Preferred Education

Master's Degree

Required Technical And Professional Expertise

• Experience: 10+ years of overall IT experience, with a minimum of 12 years specifically in Cybersecurity.
• Project Management: Proven track record managing large-scale security projects.
• Technical Depth: Must possess hands-on or architectural-level knowledge of the specified technologies:
• Palo Alto Networks: XSIAM, XDR, XSOAR
• Data Protection: Trellix DLP, IBM Guardium DAM.
• Cloud & Deception: Prisma Cloud, Zscaler Deception (Decoy).
• AppSec & Vuln Mgmt: DAST/SAST tools (e.g., Burp Suite, Sonar Qube, Fortify), Vulnerability Assessment tools (e.g., Qualys, Tenable).
• GRC: Strong understanding of Governance, Risk, and Compliance (ISO 27001, NIST, GDPR).
• Certification CISSP, CISM or PMP.
  

Preferred Technical And Professional Experience

• PMP, PRINCE2, or Agile CSM certification is mandatory.
• Experience working in Large MSSP (Managed Security Service Provider) environments.
• Experience with ITIL framework for managing L1/L2/L3/SME support tiers.