Product & Process Training Lead -Early Childhood Education

Job Title: Product & Process Training Lead

Location: Bangalore

About the Role

We are looking for a Product & Process Training Lead from the Education industry to drive end-to-end training and upskilling for our internal business teams. This is a high-impact, hands-on leadership role focused on enabling teams to deliver better learning outcomes and drive business performance.

Key Responsibilities

🔹 Onboarding & Job Readiness

• Design and drive structured onboarding programs across Academics, Sales, and Account Management teams to ensure schools get the quality training
• Define and track role-specific readiness milestones for internal employees

🔹 Continuous Product & Curriculum Upskilling

• Build and manage an ongoing upskilling roadmap for employees
• Translate curriculum/product updates into practical, role-based training

🔹 Team Leadership

• Lead and mentor Team Leads and their teams
• Drive performance, accountability, and team development

🔹 Academics Support & Escalations

• Enable teams to handle academic/customer escalations effectively
• Build frameworks in collaboration with the Academics team
• Montessori training experience is preferred

🔹 Cross-Functional Collaboration

• Partner with Academics, Product, and OD teams to identify skill gaps
• Use performance data to drive training interventions

Must-Have Requirement (Important)

• Candidates must have prior experience in the Education Industry
• Experience in Academic Training, Teacher Training, or Curriculum Delivery will be preferred

What We’re Looking For

• 5–8 years of experience in Product Training / Process Training
• Experience in managing teams and stakeholders
• Experience working with Schools, Training teachers, and internal employees
• Strong understanding of academic delivery and training ecosystems
• Excellent communication and problem-solving skills