Product Manager

Job Title:Product Manager (SaaS)

About Pro-Manage

About Pro-Manage Pro-Manage is a pioneering tech- and AI-based Marketing-as-a-Service platform developed to serve multi-location enterprise clients increase, manage and measure digital engagement opportunities with prospects and customers, leveraging several valuable business and technology partnerships with global leaders such as Google GMB/Chat, Microsoft Bing, Meta WhatsApp/Instagram, Knowlarity Cloud telephony and others. Pro-Manage is a powerful and sophisticated marketing SaaS platform that has attracted highly regarded brands as its clients. Pro- Manage is developed using advanced technologies, design thinking, continuous discovery, agile development and product management methodologies. The cross-functional Pro-Manage team uses integrated customer-centric product-led marketing and growth paradigms designed to attract and retain targeted customers, maximizing life-time value and minimizing customeracquisition efforts and costs. Pro-Manage is developed and offered by Sulekha, one of India’s largest digital business and consumer brands that has transformed localservices ecosystem throughan AI-based need fulfillment and monetization platform that generates millions of qualified, parameterized service requests to local service SMBs every day in 40 cities. Pro-Manage aspires to be the dominant,industry-leading and technologically the most sophisticated marketing SaaS platform in India with 500+ enterprise customers in the next two years. Pro-Manage and Sulekha have three of the well-regarded firms as their investors: Norwest Venture Partners (Palo Alto, US), Mitsui (Tokyo), and GIC (sovereign wealth fund of Singapore).

Role Overview

We are looking for an experienced Product Manager with 3+ years of product management experience, including hands-on SaaS product experience, to lead the strategy, development, and adoption of key product initiatives within the Pro-Manage platform.

This role involves owning product features end-to-end, deeply understanding customer needs, and working closely with cross-functional teams to deliver scalable, impactful SaaS solutions.

Key Responsibilities

• Own and drive the success of product epics and feature sets, from discovery and ideation through launch and adoption
• Act as the product evangelist and subject matter expert for assigned product areas
• Continuously analyze customer usage data, behavior, and feedback to identify pain points and opportunities
• Translate stated and latent customer needs into clear, actionable product requirements

• Partner closely with Engineering, Design, Marketing, Customer Success, and Business teams to deliver a seamless customer journey
• Define and prioritize the product roadmap and backlog aligned with business goals
• Conduct market research and competitive analysis to identify differentiation opportunities
• Evaluate emerging technologies and integrations toenhance product capabilities
• Define success metrics, acceptance criteria, and experimentation frameworks
• Support internal teams and customers through product training and documentation
• Ensure timely delivery while maintaining high product quality in a fast-paced environment

Experience, Skills& Qualifications

• Bachelor’s degree in Computer Science, Engineering, or a related field
• 3+ years of Product Management experience, with hands-on SaaS product experience
• Proven ability to deliver product features end-to-end—from concept to launch and optimization
• Strong understanding of the product development lifecycle and agile methodologies
• Experience working with cross-functional teams to align product, business, and customer needs
• Data-driven mindset with experience using analytics and insights to guide decisions
• Solid experience in customer research and converting feedback into impactful product enhancements
• Excellent communication and stakeholder management skills
• Ability to manage multiple priorities in a dynamic, fast-paced environment
• Strong passion for continuous learning and product excellence

What We Offer

• Opportunity to work on a cutting-edge AI-driven SaaS platform
• Exposure to product, marketing, customer success, and technology domains
• Highly entrepreneurial and collaborative work environment
• Structured learning& career growth programs
• Clear career progression path
• Competitive compensation with incentives and stock options