Operations Manager- Supply

Actively Reviewing the Applications

Blitz

India, Karnataka, Bengaluru Full-Time On-site

Posted 1 day ago • Apply by June 9, 2026

Job Description

Blitz enables Same-Day Delivery for eCommerce brands to provide the best on-time delivery experiences to their customers. Blitz aims to simplify scalability & unlock the growth of new-age eCommerce brands by making Same-Day delivery more convenient, reliable & affordable. Same-Day Delivery helps brands with converting their browsers into buyers, serving as a competitive advantage and reducing working capital challenges. Blitz currently engages with enterprise brands with category focus into Fashion, Beauty & Personal Care and Healthcare; helping them with 30% - 40% increase in their website conversions & increasing retention by 2x by providing best in class experience.

Key Responsibilities

Planning & Execution of delivery partner, sorter, picker & Packers hiring.
Onboard new vendor partners and freelancers while maintaining strong relationships with existing vendors to ensure consistent hiring throughput.
Identify and develop new vendor partnerships and freelance networks to scale the hiring as per business requirements.
Track vendor performance, maintain service levels, and implement improvement plans to maximize hiring productivity.
Lead and manage a team of Field Recruiters (FRs) and Telecallers, guiding them strategically to close open hiring mandates efficiently.
Ensure timely fulfillment of hiring targets through multiple sourcing channels including vendors, field recruitment, and telecalling.
Work closely with ground operations teams to design and implement retention strategies for delivery partners.
Demonstrate strong problem-solving ability and a bias for action to resolve operational challenges quickly.
Actively identify, implement, and share best practices across supply operations to improve overall hiring performance

Basic Qualifications

Graduation degree with 1-2 Years of similar experience.
Excellent written and verbal communication skills both remotely and face-to-face.
Metric Focussed and ability to dive deep with data
Proven coaching and leadership skills including evidence of successful succession planning models.

Preferred Qualifications

Strong attention to detail and excellent written and oral communication skills required
Ability to organize and manage multiple tasks simultaneously
Ability to handle changing priorities and use good judgment when working in stressful situations
Decisive, confident, and experienced with influencing others
Knowledge and understanding of last-mile logistics will be a huge plus