Merchant Onboarding & Growth Executive

Company Description

ZedPe is a leading fintech company dedicated to delivering secure, scalable, and innovative digital payment solutions tailored for modern businesses. By simplifying financial operations, our platform streamlines payment collection, enhances transaction efficiency, and ensures seamless financial experiences. With an API-first design, enterprise-grade security, and real-time insights, our solutions support the evolving needs of businesses in a digital-first economy. At ZedPe, we are committed to empowering organizations with future-ready financial infrastructure that promotes growth, trust, and operational excellence.

Role Description

This is a full-time, on-site position located in Gurugram for a Merchant Onboarding & Growth Executive. The primary responsibilities include onboarding and educating new merchants, providing ongoing support to ensure their success, and building strong partnerships to foster growth. The executive will collaborate with cross-functional teams to enhance merchant experiences, resolve operational issues, and identify opportunities to drive engagement and revenue growth for the platform.

Lead Generation & good hands on Pdf/PPT/Excel/Mail drafting are must

drop cv on [email protected]
Immidate joiners only

• Proven skills in Client Onboarding, Merchant Support, and Relationship Management
• Experience in developing merchant partnerships and cultivating business growth
• Strong problem-solving, communication, and interpersonal skills
• Understanding of the fintech/digital payments industry is highly desirable
• Ability to proactively identify opportunities to enhance merchant satisfaction and platform utilization
• Proficient in data analysis and reporting to track merchant performance and suggest improvements
• Organized, detail-oriented, and able to manage multiple tasks effectively
• Bachelor’s degree in Business Administration, Marketing, Finance, or a related field is preferred
• Proficiency in CRM tools and familiarity with digital payment technologies is an advantage