Key Account Manager

🚀 We’re Hiring: Key Account Manager – O&M (Water & Wastewater)

🏢 Company: WETICO

WETICO is looking for an experienced Key Account Manager to join our Sales team and drive business growth in the water and wastewater treatment sector, with a strong focus on Operations & Maintenance (O&M) contracts.

🔹 Role Purpose

The Key Account Manager will be responsible for developing new customers, managing key O&M accounts, and achieving sales targets while maintaining long-term client relationships aligned with WETICO’s vision and values.

🔹 Key Responsibilities

Sales & Business Development (60%)

• Identify and develop O&M opportunities for water & wastewater treatment plants
• Prepare and negotiate O&M proposals (manpower, spare parts, chemicals, SLAs, KPIs)
• Support pricing, costing, and long-term contract negotiations
• Prepare sales bids, technical proposals, and quotations
• Meet sales targets and manage customer payments
• Support marketing activities (events, conferences, trade shows)

Relationship Management (20%)

• Maintain long-term relationships with O&M clients
• Act as the commercial focal point between customers and O&M teams
• Conduct customer performance reviews
• Identify upselling and cross-selling opportunities

Customer Service (20%)

• Support customers during O&M execution
• Handle commercial and contractual issues
• Assist with change orders and claims
• Provide pre-sales and after-sales technical support

🔹 Requirements

Education

• Bachelor’s Degree in Engineering (Mechanical / Chemical or equivalent)

Experience

• 2–3 years of sales experience in water/wastewater or similar industry
• Strong knowledge of O&M operations and technical products

Skills

• Excellent communication in Arabic & English
• Strong negotiation and relationship management skills
• Proficient in MS Office and ERP systems
• Commercial and technical sales acumen