Key Account Executive

Job Description

About the Role

We are looking for ambitious and motivated individuals who are eager to kickstart their career in sales. The ideal candidate is a competitive self-starter who thrives in a fast-paced environment and is excited to learn. We are particularly keen on candidates who have demonstrated strong academic consistency and discipline in their earlier education, as this reflects the ability to work hard, stay focused, and deliver results.

What you'll do?

• Manage the end-to-end lifecycle of key accounts—from onboarding and relationship nurturing to upselling and renewals.
• Act as the primary point of contact for assigned accounts, ensuring client satisfaction and long-term value.
• Identify growth opportunities within existing accounts by understanding client goals and aligning solutions accordingly.
• Conduct regular review meetings and product demonstrations to showcase ongoing value and explore upsell potential.
• Collaborate with internal teams to ensure smooth service delivery and resolve client issues promptly.
• Maintain detailed account activity and progress in CRM systems.
• Adapt to Lloyds' learning culture—actively participate in LMS modules, team workshops, and contribute to knowledge sharing.

Qualifications

• 1+ years of experience in Key Account Management, Customer Success, or Enterprise Client Handling, preferably in B2B SaaS or IT products.
• A strategic mindset and strong relationship-building skills to engage with key stakeholders.
• Working knowledge of CRM platforms (e.g., Zoho, Salesforce) and virtual communication tools (Zoom, MS Teams, etc.).
• Excellent presentation, communication, and follow-up skills.
• Ability to multitask and prioritize client needs in a fast-paced, collaborative environment.
• Curiosity to understand client pain points and offer consultative solutions.
• Strong organizational skills with attention to detail and follow-through.
• Passion for technology, customer experience, and long-term partnerships.

What you'll get?

• Hands-on experience in managing enterprise accounts for a category-defining product.
• Exposure to high-level decision-makers across the telecom and tech industry.
• Full-stack experience with account tools, customer engagement workflows, and consultative selling strategies.
• Performance-based responsibility, ownership, and recognition.

Why Join Us?

• Uncapped incentives and bonus plans based on account performance.
• Health benefits covered for immediate dependents.
• Frequent company and quarterly team-building events.