Internal Firm Services-Human Capital- HR Compliance Quality-Senior Associate

At PwC, our people in risk and compliance focus on maintaining regulatory compliance and managing risks for clients, providing advice, and solutions. They help organisations navigate complex regulatory landscapes and enhance their internal controls to mitigate risks effectively. As a risk management generalist at PwC, you will provide advisory and practical support to teams across a wide range of specialist risk and compliance areas.

Human Capital (HC) Audits- Senior Associate

Role Summary

Senior Associate in the Quality HC Audits team supports the execution of internal quality reviews and audits across Human Capital processes. The role focuses on assessing compliance with firm policies, regulatory requirements, defined control standards, identifying risks, and supporting remediation efforts to strengthen HC governance and operational effectiveness.

Key Responsibilities

• Coordinate with HC stakeholders to obtain information, clarify process understanding, and discuss observations
• Manage and engage HC stakeholders throughout the audit lifecycle; align on timelines, expectations, and evidence requirements
• Coordinate timely submission of audit evidences and responses; ensure completeness, accuracy, and audit trail readiness
• Track and maintain the quality calendar, including audit schedules, walkthroughs, evidence due dates, and key stakeholder touchpoints
• Execute assigned HC quality reviews and audits in line with approved audit plans and methodologies
• Evaluate adherence to HC policies, standard operating procedures, and regulatory requirements across processes such as hiring, onboarding, learning, performance management, and offboarding
• Perform control testing, sampling, and documentation reviews to assess design and operating effectiveness
• Identify control gaps, process deviations, and risk areas; document findings with clear evidence
• Support root cause analysis and development of practical, riskbased remediation recommendations
• Track audit issues, action plans, and closure status; validate remediation evidence
• Prepare clear, accurate, and auditready workpapers, reports, and summaries for stakeholders
• Support continuous improvement initiatives, including updates to audit frameworks, checklists, and quality standards
• Maintain confidentiality of sensitive employee and firm data at all times
  
  

Qualifications & Experience

• Bachelor’s degree in Human Resources, Business Administration, Commerce, Quality Assurance/ Control or a related field
• 3–5 years of relevant experience in HC operations, HC risk/compliance, internal audit, or quality assurance
• Experience working with structured audits, reviews, or control testing is preferred
• Exposure to regulated environments or large professional services organizations is an advantage
  
  

Skills & Competencies

• Strong understanding of end to end HC processes and related governance controls
• Analytical and detail oriented, with the ability to assess data, documentation, and process flows
• Clear written and verbal communication skills, with the ability to document issues objectively
• Ability to work independently while managing multiple deliverables and timelines
• Proficient in MS Excel, PowerPoint, and Word; experience with audit or case management tools is a plus
• High standards of integrity, objectivity, and professional judgment
  
  

Behavioral Attributes

• Demonstrates accountability and ownership of assigned work
• Applies a risk based and quality focused mindset
• Collaborates effectively across teams and levels
• Adapts to evolving priorities and audit requirements