Infrastructure Engineer

We are looking for a skilled Infrastructure & Data Center Engineer to manage and support enterprise IT infrastructure, including data centre operations, virtualization, networking, firewalls, and server infrastructure. The ideal candidate should possess strong troubleshooting skills and hands-on experience in maintaining high availability, security, and performance of mission-critical IT systems.


Requirements


Key Responsibilities

• Manage and maintain Data Center infrastructure, ensuring high availability and optimal performance.
  
• Administer VMware virtualization environments, including provisioning, configuration, monitoring, and maintenance of virtual machines.
  
• Configure, manage, and troubleshoot enterprise network infrastructure, including Layer 2/Layer 3 switches and routers.
  
• Administer and support enterprise firewalls, implementing security policies, VPNs, NAT, ACLs, and access controls.
  
• Monitor infrastructure health using enterprise monitoring tools and proactively resolve performance issues.
  
• Perform root cause analysis (RCA) for infrastructure incidents and implement preventive measures.
  
• Support server hardware, storage, and backup infrastructure.
  
• Perform installation, configuration, upgrades, and patch management of infrastructure components.
  
• Coordinate with OEMs and third-party vendors for hardware replacement and issue resolution.
  
• Ensure adherence to IT security standards, change management, and operational procedures.
  
• Maintain technical documentation, network diagrams, asset inventory, and SOPs.
  
• Participate in disaster recovery (DR) drills, backup validation, and business continuity activities.
  
• Provide L2/L3 technical support for infrastructure-related incidents and service requests.
  
• Participate in planned maintenance activities and after-hours support when required.
  

Desired Skill Set

• Strong analytical and troubleshooting skills.
  
• Experience working in enterprise Data Center environments.
  
• Good understanding of ITIL Incident, Change, and Problem Management.
  
• Ability to perform root cause analysis and documentation.
  
• Excellent communication and stakeholder management skills.
  
• Ability to work under pressure and handle critical incidents.
  
• Strong customer service orientation.
  
• Willingness to work in rotational shifts and provide on-call support.
  

Preferred Certifications

• VMware VCP
  
• Cisco CCNA / CCNP
  
• Forty-nine NSE
  
• Palo Alto PCNSA/PCNSE
  
• Microsoft Certified: Windows Server Administrator
  
• ITIL Foundation
  
• Azure Administrator Associate (Preferred)
  
  
  
  

Benefits

• Health insurance coverage for Father, Mother, Self, Spouse, and Kids.
  
• Long-term benefit savings plan with employer matching contributions.
  
• Opportunities for professional development and advancement within the organization.