System & Network Administrator

Actively Reviewing

Check Point Software

Bangalore Full-Time Posted 5 hours ago · Apply by Sep 14, 2026

Job Description

Why Join Us?

We are looking for a skilled Senior NOC Engineer to manage monitoring, incident handling, and technical troubleshooting across networks, systems, and applications. The role requires strong operational experience in a 24/7 NOC environment with the ability to handle escalations and ensure service stability.

Key Responsibilities

Key Responsibilities

Monitor infrastructure, network, and applications using NOC tools
Perform L2 troubleshooting: for network, system, and application issues
Handle incidents, service requests, and escalations as per SLAs
Perform shift handovers and maintain detailed operational logs
Work closely with internal teams (network, infra, app teams)
Follow and improve SOPs, runbooks, and knowledge base
Participate in incident reviews and root cause analysis (RCA)
Support automation and continuous improvement initiatives

Qualifications

Technical Skills

Networking
Strong understanding of TCP/IP fundamentals
Basic to intermediate knowledge of: Routing & Switching concepts, VPN, Firewalls, Load Balancers (basic troubleshooting)
Experience handling: ISP-related issues, Network connectivity and latency problems, End-user and application-level network issues
Operating Systems (Linux & Windows)
Good hands-on experience with Linux (Red Hat/CentOS): CLI commands, services, logs, process management
Basic working knowledge of Windows Servers: Services, event logs, basic administration.
NOC / Monitoring Experience
3–5 years of hands-on NOC experience
Experience working in 24/7 rotational shifts, Alert monitoring and incident handling
Strong understanding of: SOP-driven operations, Escalation matrix, Shift handover process.
Virtualization
Basic knowledge of virtualization platforms: VMware / Hyper-V
Understanding of VM lifecycle and basic troubleshooting
Monitoring & Tools Experience
Hands-on experience with monitoring tools such as: Icinga, Nagios, Zabbix, ManageEngine, Site24x7 (or similar)
Experience with alert management platforms like: PagerDuty / Opsgenie
Strong experience with ITSM / Ticketing tools: ServiceNow / ManageEngine ServiceDesk / Jira (or equivalent)
Cloud Platforms (Good to Have)
Basic exposure to: AWS / Azure / GCP
Understanding of cloud services monitoring and alerts
ITSM & Processes
Knowledge of: Incident Management, Change Management, Problem Management (basic understanding)
Familiarity with ITIL practices
Scripting / Automation (Good to Have)
Basic scripting knowledge (Shell / Python)
Ability to automate repetitive monitoring tasks
Soft Skills & Other Requirements
Strong communication skills (English proficiency) – verbal & written
Ability to handle pressure during incidents
Good team collaboration and coordination skills
Strong analytical and troubleshooting mindset
Demonstrated self-learning ability and willingness to learn new tools
Ownership mindset and proactive approach