Back to Jobs
IAM Engineer 2
Actively Reviewing
Providence India
Job Description
Service Engineer – IAM : Directory & Authentication Services
Focus: Operations, Support & Platform Stability
Role Summary
The Service Engineer is responsible for day-to-day operational excellence, monitoring, and support of directory and authentication services. This role ensures stability while growing into deeper engineering capability.
Key Responsibilities
Operational Support
Focus: Operations, Support & Platform Stability
Role Summary
The Service Engineer is responsible for day-to-day operational excellence, monitoring, and support of directory and authentication services. This role ensures stability while growing into deeper engineering capability.
Key Responsibilities
Operational Support
- Monitor identity services and respond to alerts and incidents.
- Support authentication, MFA, and directory-related issues.
- Execute standard changes and maintenance tasks.
- Participate in incident response and root cause analysis.
- Document runbooks, procedures, and operational knowledge.
- Escalate systemic issues with strong technical context.
- Perform health checks, cleanup, and compliance tasks.
- Support patching, upgrades, and lifecycle activities.
- Execute automated workflows and gradually contribute improvements.
- Learn identity engineering and security fundamentals.
- 3–6 years in IAM or directory services operations
- Foundational knowledge of:
- Entra ID / Azure AD
- Active Directory
- MFA and authentication flows
- Strong troubleshooting and documentation skills
- Desire to grow into senior engineering roles
- Incidents are handled efficiently and professionally
- Operational noise is reduced over time
- Knowledge base and runbooks improve continuously
- Clear growth path toward senior IAM engineering
Required Skills
Similar Jobs
View all →
GMS-Staff-SailPoint IIQ
EY
Bengaluru
Root Cause Analysis
Monitoring
Java
+2
Data governance with Gen AI/AI
Citi
Bengaluru
Machine Learning
Root Cause Analysis
Adobe Illustrator
+13
Site Reliability Engineer
TEKsystems
Issue management
Root Cause Analysis
Adobe Illustrator
+6
System & Network Administrator
Check Point Software
Bangalore
Issue management
Red Hat
Root Cause Analysis
+8
Infrastructure Engineer
Power Bridge
Mumbai
Issue management
Root Cause Analysis
Monitoring
+1
Quick Apply
Upload your resume to apply for this position
–