Head - Products and Governance

Actively Reviewing the Applications

IDFC FIRST Bank

India, Maharashtra, Mumbai Full-Time

Posted 3 days ago • Apply by June 16, 2026

Job Description

Job Requirements

Role/ Job Title: Head Product and Governance – Issuer

Function/ Department: Toll & Transit

Job Purpose

The resource will be responsible for overall product portfolio, Service and Governance on the Issuer Business side.

Roles & Responsibilities

Managing a team of Product managers and service/governance team. Ensure the revenue and cost

objectives of the team is met.

Developing strategic plans to expand the product offerings.
Keeping the working knowledge of the industry's climate and competition to effectively implement the

strategy.

Preparing and delivering the report of the management on a frequent basis
Ensure the business acquisition is compiled and maintain quality of business.
Focus on building capabilities.
Ensuring the cross-selling of other products.
Ensuring that customer satisfaction levels are high.
Ensure necessary product changes and modifications are built as per the necessary timelines and

requirements.

Achieve cross-sell revenues are achieved.
Understanding Government policies and directives
Deep knowledge of regulatory guidelines in PPI
Revenue and profitability.
Team and culture building.

Education Qualification

Graduation: Bachelor’s degree any relevant stream

Post-graduation: Any Stream

Experience: 10+ years of relevant experience.