Guest Relations Executive (Management Training Program)

Join Everest Base Camp Mussoorie:

Management Trainee Program

YOUR OPPORTUNITY TO LEAD THE NEXT CHAPTER

Are you a supervisory professional ready to level up? Do you have the hunger to grow, the

drive to lead, and the vision to shape the future of an exciting hospitality venture? Everest

Base Camp (EBC), luxury camping resort in the heart of Mussoorie, is looking for

two exceptional Management Trainees to join our rapidly expanding team.

ABOUT EVEREST BASE CAMP

Nestled in the untouched landscape near Sir George Everest House, EBC Mussoorie is a

premium luxury glamping resort redening hospitality in the Himalayan foothills. With

our iconic plush tents, world-class amenities, curated experiences, and our signature Park

Cafe, we're creating magical memories for guests from across India and beyond.

We're growing fast. And we need emerging leaders like you to grow with us.

THE ROLE: MANAGEMENT TRAINEE

This is not a typical entry-level position. This is a fast-track leadership development

program for supervisory professionals who are ready to evolve.

What You'll Do:

Lead Cross-Functional Operations: Oversee and coordinate front oce, guest

relations, F&B operations, and housekeeping functions

Guest Experience Excellence: Ensure every guest interaction reects our

commitment to premium hospitality and creates unforgettable moments

Team Development & Mentorship: Coach and develop sta, building high-

performance teams while learning modern leadership practices

Operational Eciency: Implement best practices, optimize processes, and

contribute to P&L management

Strategic Growth Initiatives: Participate in property expansion plans and help

establish systems for our upcoming campus growth

Training & Quality Assurance: Conduct training sessions, maintain service

standards, and drive continuous improvement

Stakeholder Management: Build relationships with guests, vendors, and internal

teams to ensure seamless operations.

WHO WE'RE LOOKING FOR

Your Background:

2-5+ years of supervisory/management experience in hospitality (Front Oce

Supervisor , Guest Relations Supervisor , F&B Supervisor , or similar roles)

Proven track record of leading teams and delivering exceptional guest experiences

Strong operational and problem-solving skills with attention to detail

Understanding of hospitality management fundamentals

Your Qualities:

Ambitious: Hungry to grow into a leadership role and make an impact

Adaptable: Thriving in a fast-paced, growing property with evolving challenges

Guest-Centric: Passionate about creating memorable experiences

Collaborative: Excellent communication and interpersonal skills

Proactive: Willing to take ownership and drive initiatives

Resilient: Ready for the dynamic nature of hospitality operations

Nice-to-Have:

Bachelor's degree in Hospitality Management, Business Administration, or related

eld

Experience with hotel management systems (PMS) and POS.

WHY JOIN EBC ?

Fast-Track Leadership Development

You won't just manage—you'll learn to lead. Our structured mentorship program

accelerates your growth into future leadership roles

Real responsibility in a real, growing property with direct visibility to senior

management

Opportunities to shape operations and contribute to strategic decisions

Be part of something exciting and new: EBC is in its growth phase with expansion

plans and thrilling possibilities

Join an Up-and-Coming Property

Build the culture and systems from the ground up—your input shapes our future

Work in a stunning natural setting that inspires guests and energizes teams

Comprehensive Professional Development

Formal training programs in leadership, operations, and guests and energizes teams

Comprehensive Professional Development

Formal training programs in leadership, operations, and guest service excellence

Mentorship from experienced hospitality professionals

Exposure to multi-property operations and best practices

Clear pathway to Rooms Division Manager and F&B Manager roles.

THE MUSSOORIE ADVANTAGE

Mussoorie is one of India's most beautiful hill stations. Live and work surrounded by

breathtaking Himalayan views, curated experiences, trekking opportunities, and a vibrant

hospitality ecosystem. This isn't just a job location—it's a lifestyle upgrade.

This isn't a position for everyone. We're looking for supervisors who've realized they have

what it takes to lead. If you're tired of doing the same thing and ready to grow, to challenge

yourself, and to be part of building something exciting in the mountains of Mussoorie—

then Everest Base Camp needs you.

Your next chapter starts here.