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Front Desk Receptionist

Actively Reviewing the Applications

Snapscale

On-site
Posted 2 days ago • Apply by June 9, 2026

Job Description

Rockstar Healthcare Virtual Assistants Wanted

📍 Onsite – Mérida, Mexico

Snapscale is hiring Healthcare Virtual Assistants to support established U.S. medical practices.

This is a professional, long-term onsite role focused on patient care and operational excellence — not sales, not cold calling, and not a call center environment.

What You’ll Do

  • Answer inbound patient calls
  • Schedule and confirm appointments
  • Navigate EMRs
  • Verify insurance benefits (VOB)
  • Support prescription refill workflows

Who We’re Looking For

  • Experience in a clinic, doctor’s office, hospital, or medical billing

OR

  • High-end customer service professionals with excellent phone presence

What We Offer

  • Competitive salary based on experience
  • Paid training and statutory benefits
  • Consistent full-time schedule aligned with U.S. business hours
  • Stable, onsite role with long-term growth opportunity

Snapscale has supported healthcare providers since 2017. The Mérida team is a dedicated delivery center built for long-term growth.

Requirements:

  • Minimum of 2 years of experience in a healthcare setting.
  • Strong organizational and multitasking skills.
  • Excellent communication and interpersonal skills.
  • Proficiency in using healthcare management software.
  • Ability to work effectively in a team-oriented environment.
  • Attention to detail and problem-solving skills.

Required Skills

Communication Customer Service Multitasking Training Healthcare Medical Billing Billing Healthcare Management Virtual Team-oriented
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