E-Commerce Manager — India
Khanal Foods Pvt Ltd.
Job Description
Full-Time | India (On-site )| Marketing & Growth
Amazon • Flipkart • Blinkit • Zepto • Swiggy Instamart •
WHO WE ARE
We are a fast-growing consumer brand scaling aggressively across India's digital commerce ecosystem. Our products are live and selling on Amazon, Flipkart, and the leading quick commerce platforms — and we're just getting started. To fuel our next phase of growth, we need an ownership-driven E-Commerce Manager who can run our marketplace business end-to-end.
This is not a support role. You will own the numbers, drive strategy, and build the systems that help us win online.
THE ROLE IN A NUTSHELL
As our E-Commerce Manager, you will be the single point of contact for all marketplace and quick commerce channels. You will manage everything from listings and inventory to advertising and P&L — while collaborating internally with supply chain, marketing, and finance to keep the engine running smoothly.
KEY RESPONSIBILITIES
Marketplace & Platform Management
- Own day-to-day operations across Amazon India, Flipkart, Blinkit, Zepto, Swiggy Instamart, and other emerging quick commerce platforms
- Serve as the primary point of contact (POC) for all platform account managers and partner teams
- Ensure brand presence, content quality, and catalogue health are maintained across all channels
Listings & Catalogue
- Create, optimize, and maintain product listings — titles, descriptions, bullet points, A+ content, and images
- Conduct regular catalogue audits to ensure accuracy, compliance, and discoverability
- Monitor and manage Buy Box performance, pricing competitiveness, and seller health metrics
Inventory & Supply Chain Coordination
- Plan and manage inventory replenishment to avoid stockouts and overstock situations
- Coordinate with the supply chain and warehouse teams for timely dispatches to FBA/FBF and quick commerce dark stores
- Track inbound shipments, inventory ageing, and platform-level stock health dashboards
Advertising & Promotions
- Plan and execute sponsored ads campaigns on Amazon (SP, SB, SD) and Flipkart Ads
- Manage promotional calendars including deals, coupons, sale events (Big Billion Days, Great Indian Festival, etc.)
- Optimize ACoS/RoAS and overall advertising efficiency to drive profitable growth
P&L Ownership & Reporting
- Own the channel-level P&L across all e-commerce platforms — tracking revenue, margins, returns, and platform fees
- Prepare weekly and monthly performance dashboards with insights and action plans
- Identify cost leakages (returns, penalties, commissions) and drive corrective measures
Internal Coordination
- Work closely with the marketing team to align online campaigns, creatives, and product launches
- Coordinate with finance for platform reconciliations, payouts, and deductions management
- Liaise with the product and brand team to ensure new launches are executed seamlessly on all channels
WHAT WE'RE LOOKING FOR
Must-Have Qualifications
- 3–6 years of hands-on e-commerce experience in a brand or seller setup
- Demonstrated ownership of Amazon Seller Central or Vendor Central
- Experience managing Flipkart Seller Hub and/or quick commerce onboarding
- Strong understanding of marketplace algorithms, ranking, and ad platforms
- Proficiency in Excel / Google Sheets for MIS and P&L tracking
- Experience handling inventory planning and forecasting
Key Traits We Value
- Self-starter who takes initiative without waiting to be told
- Data-driven decision maker comfortable with numbers
- Strong communicator who can manage internal and external stakeholders
- Detail-oriented with the ability to juggle multiple platforms simultaneously
- Growth mindset — excited about building from the ground up
- Calm under pressure during high-stakes sale events
BONUS POINTS IF YOU HAVE
- Experience with quick commerce onboarding (Blinkit / Zepto / Swiggy Instamart) from scratch
- Exposure to D2C brand operations or startup environment
- Familiarity with tools like Unicommerce, Increff, or similar OMS/WMS platforms
- Working knowledge of SEO principles applied to marketplace listings
WHAT WE OFFER
- Direct visibility with leadership — your work will shape the brand's growth story
- High ownership and autonomy from day one
- A fast-moving, collaborative team that moves fast and learns faster
- Access to cross-functional projects across marketing, supply chain, and product
Required Skills
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