Customer Service Representative

Company Description

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Role Description

This is a full-time on-site role located in Shimla for a Customer Service Representative at Club My Trip. The Customer Service Representative will be responsible for assisting customers, resolving inquiries, ensuring customer satisfaction, and enhancing the overall customer experience.

Qualifications

• Customer Service Representatives and Customer Support skills
• Customer Satisfaction and Customer Experience skills
• Previous experience in customer service roles
• Excellent communication and interpersonal skills
• Ability to problem solve and work well under pressure
• Positive attitude and willingness to help customers
• Knowledge of the travel industry is a plus
• High school diploma or equivalent

Whatsaap Resume 9459194191