Customer Care Executive

Whispering Homes Private Limited is a design-driven brand that was founded in 2021 with a vision to redefine the meaning of home. Born during the pandemic, the company emphasizes creating sanctuaries where comfort, beauty, and functionality harmonize. Whispering Homes focuses on unique home décor products that breathe life into any space, aiming to inspire individuals to enhance their surroundings with elegance. Our products are globally available through our Web Store, making our designs accessible to a wider audience.

This is a full-time on-site role for a Customer Care Executive located in Mohali district. The Customer Care Executive will manage customer inquiries, provide exceptional service, ensure high customer satisfaction levels, and communicate effectively with customers. The role also involves supporting sales activities through customer engagement and helping to resolve issues promptly and professionally.

• Proficiency in Customer Support, Customer Service, and Customer Satisfaction
• Strong Communication skills, both verbal and written
• Ability to assist in Sales and support customer engagement initiatives
• Problem-solving skills with a customer-focused mindset
• Relevant experience in customer service roles is preferred
• Bachelor’s degree in any discipline or equivalent qualification is an advantage