CRM Executive in Delhi

Key Responsibilities

• Act as the primary post-sales point of contact, ensuring a smooth client handover
• Manage and resolve client grievances, balancing customer satisfaction with company policies
• Build and maintain strong client relationships to drive retention and reduce churn
• Track order delivery and monitor payments through the order-to-cash cycle
• Coordinate with internal teams and maintain effective client communication
• Ensure seamless cross-functional collaboration to support client needs
  
  

About Company: Vinayak Enterprises specializes in manufacturing the finest quality aluminum wire rod through our state-of-the-art continuous casting and rolling plant. With a strong focus on quality, precision, and reliability, we cater to diverse industries including electrical, automotive, and industrial applications. Our advanced manufacturing process ensures superior conductivity, strength, and finish in every product. Backed by a skilled team and strict quality controls, we are committed to delivering excellence and building long-term partnerships with our clients. At Vinayak Enterprises, innovation and integrity form the foundation of everything we do.