Community Associate

‍Member Experience & Community Building:

·      Greet and assist members, guests, and visitors with warmth and professionalism.

·      Address member queries promptly and ensure seamless day-to-day experiences.

·      Build strong member relationships to foster a connected and engaged community.

Space & Operations Management:

·      Oversee daily maintenance, cleanliness, and presentation of the workspace.

·      Coordinate with housekeeping, vendors, and facility teams to maintain high operational standards.

·      Support onboarding and orientation for new members.

Events & Engagement:

·      Assist in planning, organizing, and executing in-house events, from festive celebrations to networking sessions and workshops.

·      Collaborate with vendors and internal teams for smooth event logistics.

·      Capture event moments and maintain member participation feedback.

Front Desk & Admin Support:

·      Handle front desk duties, calls, walk-ins, emails, and basic inquiries.

·      Maintain daily operations reports, visitor logs, and other essential documentation.

Team Collaboration:

·      Work closely with the operations, sales, and marketing teams for member onboarding, events, and space tours.

·      Provide support for community outreach initiatives and brand events.

Qualifications & Experience:

• Education: An educational background in Coworking, Hospitality, Aviation, Real Estate or related industries.
• Experience: 0- 2 years of experience in Community Management, Operations, Front Office, or Customer Engagement roles preferably from the Coworking, Hospitality, Aviation, or similar service-oriented industries
• Strong communication, coordination, and interpersonal skills
• Ability to multitask, prioritize, and maintain a positive, member-first attitude.