Collections Associate

Department: Finance

Location: Bangalore

Description

This role is an entry-level position focused on assisting in the recovery of outstanding debts and ensuring timely payments from customers. You will be responsible for contacting customers, resolving billing issues, and maintaining accurate records of collection activities.

As a Collections Specialist Fresher in Bengaluru, you'll be responsible for identifying and contacting customers with overdue payments, resolving billing issues, and maintaining accurate records, all while adhering to company policies and regulations

Key Responsibilities

Manage and oversee the daily operations of the collections process including:

• Daily outreach to customers with open receivables
• Research and resolve balance disputes
• Coordinate with Sales Department on credit hold issues
• Assist in reconciliation of inbound payment transactions
• Generation and Issuance of Monthly Customer Statements
• Enforce proper collections procedures
• Assist with projects and provide assistance to other departments

Compliance:

• Adhere to company policies and procedures regarding collections.
• Comply with relevant laws and regulations.
  
  

Skills, Knowledge and Expertise

Education: High school diploma or equivalent required; Bachelor's degree preferred.

Desired Skills:

• Excellent communication and interpersonal skills.
• Solid computer skills on MS Office, accounting software and databases
• High attention to detail and accuracy
• Strong problem-solving and analytical skills.
• Strong organizational and time management skills.
• HS Diploma
• Associate’s/Bachelor’s degree a plus
• Immediate Joiners preferred.

Experience:

• No prior experience required; this is an entry-level position.
• Previous experience in customer service or collections is a plus
  
  

About BrivoBrivo and Eagle Eye Networks have come together to create a category-defining, cloud-first platform at the intersection of AI and the physical world. Our mission is simple and ambitious: to make physical spaces safer, smarter, and more autonomous—from single-site businesses to global enterprises.

As the unified global leaders in cloud-based access control and video surveillance, we provide a comprehensive digital foundation for the built environment. By combining Brivo’s pioneering building access platform with Eagle Eye’s AI-powered video management system (VMS), we have created a system of intelligence that protects over 600 million square feet across 90+ countries. Every door, camera, and credential in our ecosystem acts as a real-time sensor, leveraging AI to prevent incidents, improve operations, and enable entirely new workflows across sectors, including commercial real estate, retail, healthcare, education, and critical infrastructure.

With a global footprint spanning headquarters in Bethesda, Maryland, and Austin, Texas, and international offices in Amsterdam, London, Bangalore, and Tokyo, we are leveraging our open APIs and cyber-secure cloud infrastructure to reshape the future of physical security. Join us as we build the world’s most robust platform for video intelligence and smart space automation. Learn more at www.brivo.com.

Brivo is an equal employment opportunity employer and values diversity. Qualified candidates are considered for employment without regard to race, religion, gender, gender identity, sexual orientation, national origin, age, military or veteran status, disability, or any other characteristic protected by applicable law. If you require reasonable accommodations during the application or interview process, please inform us.