COE -Card Operations-Senior Manager/AGM-Chennai/Mumbai - GO/JC/2240/2026

Job Description

Job title: COE -Card Operations � Senior Manager/ AGM� Chennai & Mumbai

Job Location: Chennai & Mumbai

Candidate Specification & Job Description

Candidate Must have 12+ years of experience in Card Operations & Strong Experience in Presales & Transformation.

Supporting clients with regards to performance improvement, operating models and service delivery, primarily in the Retail banking, Cards operations space

Work with IT on various automation initiatives

Prepare pro-active pitches for various target clients across the market and working with BRMs

An individual with prior demonstrated experience in Retail Banking � Cards Operations practice and in the operations delivery, Consulting services at complex large and mid-sized banks and financial institutions.

Highly effective communication with all levels of the organization including senior management

Typically viewed as a subject matter expert

Knowledge about emerging trends

Handle consulting engagements related to process transformation and optimization

10+ years of experience in Operations, Delivery Management, Consulting and Transformation experience including Lite Tech and Digital Banking experience

Experience in Cards operations process re-engineering and automations.

Flexible with Shifts

Skills Required

RoleCOE -Card Operations-Senior Manager/AGM-Chennai/Mumbai

Industry TypeITES/BPO/KPO

Functional Area

Required Education B.Com

Employment TypeFull Time, Permanent

Key Skills

• CARD OPERATIONS
• CENTER OF EXCELLENCE
• COE
  
  

Other Information

Job CodeGO/JC/2240/2026

Recruiter NameMarilakshmi S