Client Coordinator

Kahaaneeya is dedicated to helping businesses craft and convey their unique brand stories to connect with their target audiences. Whether assisting startups to establish a compelling identity or helping established businesses with rebranding, we develop strategies that resonate deeply with customers. We specialize in the art of storytelling to ensure brands stand out in competitive markets. Our mission is to empower clients to achieve their branding goals and build lasting connections with their audience.

This is a full-time, on-site role for a Client Coordinator located in New Delhi. In this role, you will be responsible for ensuring exceptional customer satisfaction by addressing client needs and concerns, maintaining clear and professional communication, and providing top-tier customer service. Daily tasks also include managing client interactions, organizing schedules, and ensuring a seamless client experience.

• Strong skills in Customer Satisfaction and Customer Experience to ensure a positive and seamless client journey.
• Excellent Communication and Customer Service abilities to engage effectively with clients and address their needs.
• Exceptional Organization Skills to manage schedules, tasks, and client interactions efficiently.
• Adaptability and problem-solving capabilities to handle challenges effectively.
• Previous experience in a client-facing or administrative role is advantageous.
• Bachelor's degree in Business Administration, Communications, or a related field is preferred.