Change and Communications - Senior Manager

At PwC, our people in corporate affairs and communications are responsible for managing and coordinating the organisation's internal and external communications, public relations, and corporate reputation. They focus on developing and implementing strategies to effectively communicate the organisation's mission, values, and initiatives to various stakeholders including employees, customers, investors, media, and the general public. Those in internal change and communication at PwC will be responsible for developing and implementing effective communication and change strategies and initiatives targeted at internal stakeholders within the organisation. You will focus on fostering clear and consistent communication channels to inform, engage, and align employees with the organisation's goals, values, and initiatives.

Growing as a strategic advisor, you leverage your influence, expertise, and network to deliver quality results. You motivate and coach others, coming together to solve complex problems. As you increase in autonomy, you apply sound judgment, recognising when to take action and when to escalate. You are expected to solve through complexity, ask thoughtful questions, and clearly communicate how things fit together. Your ability to develop and sustain high performing, diverse, and inclusive teams, and your commitment to excellence, contributes to the success of our Firm.

Skills

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

• Craft and convey clear, impactful and engaging messages that tell a holistic story.
• Apply systems thinking to identify underlying problems and/or opportunities.
• Validate outcomes with clients, share alternative perspectives, and act on client feedback.
• Direct the team through complexity, demonstrating composure through ambiguous, challenging and uncertain situations.
• Deepen and evolve your expertise with a focus on staying relevant.
• Initiate open and honest coaching conversations at all levels.
• Make difficult decisions and take action to resolve issues hindering team effectiveness.
• Model and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.
  
  

Role purpose

Lead communications for Risk, Independence, Ethics & Compliance (E&C) and Quality across ACs. Play a key role in leading and/or supporting other high-priority xAC initiatives, including transformation efforts and cross-functional strategic programs.

Key Responsibilities

• Own communications strategy for Risk, Independence, Ethics & Compliance (E&C), and Quality, ensuring alignment to broader xAC priorities and enterprise messaging
• Partner with senior stakeholders to shape and deliver clear, consistent, and impactful communications
• Design and lead change and engagement programs in a regulatory and control-focused environment
• Translate complex topics (risk, compliance, policy) into clear, actionable communications for diverse audiences
• Drive governance, review processes, and quality standards across communications outputs
• Contribute to broader xAC communications priorities, including positioning, messaging, and key enterprise initiatives
• Lead and/or support large-scale transformation and strategic projects across xAC, ensuring alignment and effective stakeholder engagement
• Align domain-specific communications with overall xAC strategy and priorities to drive consistency and impact
• Identify opportunities to enhance how xAC communicates key priorities, strengthening awareness, engagement, and adoption
• Collaborate across geographies and teams to ensure consistency, integration, and continuity of messaging and approaches
• Lead and coordinate the work of others, ensuring high-quality delivery and alignment to communications objectives.
  
  

Experience & Skills

• 10-12+ years in communications, ideally with exposure to Risk, Compliance, or regulated environments
• Experience contributing to or supporting enterprise-level or cross-functional strategic initiatives
• Ability to operate both strategically and tactically, balancing multiple priorities in a fast-paced, matrixed environment
• Strong ability to simplify complex / technical content
• Experience delivering stakeholder-focused communications programs
• High attention to detail and quality assurance mindset
• Comfort working in matrixed, cross-functional environments