Business Transformation Manager

Skill required: NA - Business Transformation

Designation: Business Transformation Manager

Qualifications:Any Graduation/Master of Business Administration

Years of Experience:13 to 18 years

About Accenture

Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com

What would you do? Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com. Accenture’s Business Transformation team is the driver of Digital & Process transformation with a focus on technology and domain led innovative solutions to drive significant business outcomes for our clients. The focus is to power the Intelligent Operations journey by combining data, technology, people, and intelligence to enable decision-making, drive agility and unlock business outcomes at speed and scale. The team has expanded significantly over the last couple of years and adding new solutions and emerging technologies in its umbrella of services and we are looking for dynamic leaders who think out of the box while seamlessly working with cross-functional teams.

What are we looking for?

• Procure to pay processes from indexing to payment
• Strong ERP functional skills with an understanding of SAP/Oracle to adapt processes to enable efficient functioning and avoid bolt on automations
• Strong experience in Design thinking and customer Journey mapping tools and frameworks. Should have run programs on data mining and persona mapping to arrive at an end-to-end problem-solving plan
• Ability to identify automation/improvement opportunities and create automation/transformation roadmap
• Well versed with Industry proven technologies & leading tools, automation, AI, and Analytics plus have a proven track record of implementing digital solutions
• Understanding of BPaaS, New Age disruptive technologies (Gen AI, IOT) and build applicability in business processes
• Working knowledge of automation platforms (UiPath, Power Automate), analytics tools (Power BI, Alteryx), GenAI apps
• Strong consulting mindset on challenging the current norm and use of ever-changing technology solutions
• Should have delivered large scale end-end Process Transformation projects for global clients
• Hold conversations with CXO / CXO -1, lead solution defense and manage ambiguous client situations
• Excellent Communication skills, result-oriented, self-driven person with a high energy level, analytical and structured with extensive experience in managing a high-performance team and delivering large scale Transformation project
• Drive rigorous metrics related to the Balance Score Card to evaluate performance and drive reduction in variability/defects in critical business processes
• People management skills
• Self-driven, go-getter, with ability to work on limited inputs
• Comfortable with unstructured responsibilities
• Creative problem solving
• Adaptable to change and drive the change mindset with stakeholders
• Experience of working in shared service environment (BPO Provider or Captive)
• Strong problem-solving, project management, and stakeholder engagement skills Roles and Responsibilities:
• Evangelize Business Transformation solutions for clients for their retained and outsourced organization
• Creating customer engaging solutions focusing on end-to-end transformation, resulting in “Future Ready” Operations
• Maintain a strong pipeline of proposals through enhanced stakeholder experience and delivering business outcomes
• Accelerate the journey to digital, data-driven, intelligent operations by bringing together the best innovative digital technologies, process, and industry expertise
• Engagement with client senior leadership focused on Transformation Roadmap creation, Target operating model and Optimizing Tactical Value
• Anchoring the RFP responses for client needs wherever required and supporting the detailed solution run-through during the sales cycle
• Engage with clients on driving Automation as a strategic enabler and conveying the components of RPA & Cognition (AL/ML), ecosystem around organization structure, governance model, RACI matrix, roles required, evaluation matrix for processes and enabling integration with BPM, platforms and other point solutions
• Undertake due-diligence process and work as a trusted advisory to internal and external stakeholder on building an ecosystem of data mining and transformation
• Drive Work Orchestration through Intelligent Finance, Flexible Operating Models and Automated & Agile Workforce
• Evangelizing solutions in Finance and Accounting while working with multiple teams within Accenture’s digital eco system and partners and bringing them to life in demos & innovations labs
• Conduct process diagnostics, deep dives, and opportunity assessments (automation, analytics, simplification, optimization)
• Track initiative progress, identify and high lights challenges; and work with relevant teams internally and in the client organization to resolve the same
• Align Change Management strategy and action plan and support in executing the same
• Collaborate with wider ecosystem to understand innovations and assess the relevant of same for client context
• Designed to take the Accenture Operations Digital Transformation story to the Client’s retained organization as well as create newer avenues of Platform based transformation solutions
• Brings design thinking to the way we run our operations and how can the upstream and downstream processes be combined in our overall transformation roadmap while we drive buy in from the client stakeholders