Business Adviisor

Designation: Business Advisor – Other Graduates

Responsibilities:

§ Assist customers with their Queries/Requests through email, chat, or phone.

§ Raise Request & sales lead of the customer from CRM.

§ Generate leads and educate customers about new products & their benefits.

§ Highly target driven and eagerness to accomplish goal to be able to collect the Incentives (daily, weekly or monthly).

§ Maintain and adhere to compliance guidelines

§ Capture sales lead, highlight and suggest an improvement

§ Adherence to the monthly sales parameters including Quality, Efficiency, and Accuracy targets.

§ Maintain adequate knowledge levels on products, processes, and systems used

§ Able to work in high energy, dynamic “Pressurized” environment

§ Promote strong business relationship with key accounts

§ Ensure timely delivery of service by communicating within the team

• A positive attitude and the ability to quickly learn are a must.

Skills: 

·      Must be an excellent communicator

·      Combining the ability to manage and handle challenging clients

·      2+ years of Tele-Sales Experience

·      Bachelor’s in any field or relevant courses (Candidate from Marketing field would be given preference)

·      Deep understanding of the workflow and process-flow

·      Ability to cross sell and up-sell after understanding the client’s requirement

·      Good Negotiation, convincing power with customer success and retention skills

Experience: 2 to 3 years

Language: English, Hindi and Gujarati

Work Location – Ahmedabad

Timing- 9:30/10:00 AM till 6:30/ 7:00 PM

Off: Alternate Saturdays and All Sundays