Assistant Store Manager

Company Description

Luxoro Formello® Shoes is a leading manufacturer and retailer of high-quality formal footwear, known for its craftsmanship and attention to detail. The company offers its products through a strong online presence as well as a network of offline retail partners. Luxoro Formello® focuses on delivering elegant, durable footwear that meets the needs of customers seeking premium formal styles. Team members join a growing brand with opportunities to contribute to customer experience and retail excellence.

Role Description

The Assistant Store Manager is a full-time, on-site role based in South Extension Part 2, New Delhi. This role supports daily store operations, including supervising staff, ensuring merchandise is well-presented, and maintaining a clean, organized sales environment. The Assistant Store Manager helps drive sales, monitors inventory levels, and assists in implementing promotional activities. This role also involves handling customer inquiries and concerns, supporting loss prevention measures, and ensuring high standards of customer service and satisfaction. The Assistant Store Manager collaborates closely with the Store Manager to achieve sales targets and operational goals.

Qualifications

• Strong customer-facing skills, including Customer Service and a focus on Customer Satisfaction.
• Effective Communication skills for interacting with customers, team members, and management.
• Experience or aptitude in Store Management, including daily operations, visual merchandising, and basic inventory handling.
• Awareness of Retail Loss Prevention practices to help safeguard store assets and minimize shrinkage.
• Previous experience in retail or fashion footwear is preferred.
• Ability to work on-site full-time in New Delhi, including weekends and peak retail periods as needed.
• Strong organizational skills, reliability, and a collaborative approach to team leadership.