AI Operations Associate

About Company:

We are B2B Travel Tech startup that is reshaping the way travel agents sell and deliver exceptional travel experiences worldwide. We enable travel agents to book flights, hotels & holidays conveniently and we provide comprehensive end-to-end on-ground travel services. We do over INR 1000 crore+ GMV (sales) and are growing rapidly.

Our strong business model and focus on delivering excellent customer experience has facilitated our sustainable growth funded by internal cashflows. To fuel innovation and growth, we have raised USD 5.5mn+ funds from marquee global investors!

What is on Offer:

• Best Combination of Salary (₹ 5.4 - 9  LPA).
• Work with a young & passionate team to excel and make an impact.
• Work closely with the founders.
• Fast Career Growth with fast appraisals and fast salary increase.
• Super passionate team with deep conviction which has stayed together during covid.
• Very high ownership role in a fast-paced environment.
• Great Culture -> No hierarchy/politics nonsense guaranteed!.

Growth Path:

• GM/Director - 35-50 LPA
• Head - 18-35 LPA
• Manager - 10-18 LPA
• Associate - 5-10 LPA

About us

The founding team has aced their respective leadership roles at successful internet startups in India, which are as follows:

• Ashish- Cofounder, leads technology, Ex CTO Cars24, CTO FabFurnish, Gaadi.
• Arun- Cofounder, leads product, Ex Cars24, TravelTriangle, TripFactory, IIM Bangalore.
• Chirag- Cofounder, leads business, Ex Oyo, TravelTriangle, IIM Ahmedabad, IIT Roorkee.

What we are looking for: 

Roles & Responsibilities:

• Identify operational bottlenecks and solve them using AI-powered solutions.
• Build AI-assisted workflows, SOPs, dashboards, trackers, and automations.
• Leverage AI tools to improve operational efficiency.
• Analyze operational data and identify improvement opportunities.
• Collaborate with cross-functional teams to drive execution.
• Own operational projects from planning to implementation.
• Document and standardize scalable operational processes.

Eligibility Criteria

• This is a full-time, Work from Office role based in Delhi.
• 1–4 years of experience in Operations, Business Operations, Process Excellence, or a similar role.
• Experience in a startup or high-growth environment is preferred.
• Hands-on experience using AI tools in day-to-day work.
• Strong analytical, communication, and ownership skills.
• AI-enabled work such as automations, workflows, dashboards, or SOPs will be an added advantage.

Check if you fit in the role-

You Must-

• Use AI as your default way of solving operational problems.
• Take ownership and deliver high-quality work within timelines.
• Be comfortable working with data, metrics, and process improvements.
• Collaborate effectively across multiple teams to drive execution.

You Can-

• Build AI-powered workflows, SOPs, dashboards, and automations.
• Solve real business problems with measurable impact.
• Work closely with business leaders on high-priority initiatives.
• Experiment with new AI tools and improve existing processes.

You Want to-

• Build expertise in AI-driven operations and automation.
• Work on challenging business problems with high ownership.
• 
  
• Learn how high-growth startups scale operations.
• Accelerate your career while creating measurable business impact.

This role is not ideal for someone who is-

• Looking for a conventional operations role with repetitive work and limited ownership.
• Uncomfortable using AI as a core part of solving business problems.
• Not excited about working in a fast-paced startup with evolving priorities.
• Looking for detailed instructions instead of taking initiative.
• Unwilling to collaborate across teams and continuously improve processes.

Important Points:

• Office Location- Connaught Place, Delhi
• Work Timings  - You are considering joining a startup. Building anything of value takes time. The majority of our exits happen within the first 2 months of people joining because new joiners are not able to adjust to the high pace environment. You can expect 10-12 hours of work in a day!
• Fast pace translates to fast growth and exciting responsibilities.
• Promotions - 40% of team members get promoted in 2 years
• Aggressive hikes for top performers - with median hikes ~25%