Account Executive

Job Title: Account Executive – US Market (India)

Location: India preferably in Hyderabad (Supporting US – West Coast Region) (Working in Shift and full support until minimum 3.00 PM PST)

Experience: 10 Years (Inside Sales / Account Management)

Key Responsibilities

Client Relationship Management

• Serve as the primary point of contact for US-based clients, ensuring strong, long-term relationships
• Understand client business needs and proactively provide suitable solutions
• Ensure high levels of client satisfaction through timely communication and issue resolution

Account & Financial Management

• Manage end-to-end PO Tracking, Resource Tracking, invoicing, billing, and account-related transactions with accuracy and timeliness
• Coordinate with finance teams and admin teams to ensure proper tracking of payments, collections, time sheets and account reconciliations
• Maintain clear documentation of all account activities and financial records

Inside Sales & Revenue Growth

• Drive inside sales activities including lead follow-ups, client outreach, and opportunity conversion
• Identify and pursue upselling and cross-selling opportunities within existing accounts
• Support RFP/RFI/Legal Co-ordination and deal closures by coordinating proposals, pricing, and negotiations

Reporting & Performance Tracking

• Track account performance metrics, revenue growth, and client engagement levels
• Prepare regular reports and provide actionable insights to management
• Monitor pipeline, forecast revenue, and highlight risks or opportunities

US Market & Time Zone Alignment

• Manage client interactions aligned with US West Coast time zones (Managing from INDIA)
• Ensure availability for client meetings, discussions, and critical communications

Key Skills & Qualifications

• Strong experience in inside sales, Account outreach, account management & client servicing
• Good understanding of invoicing, billing processes, and financial coordination
• Excellent communication and stakeholder management skills
• Ability to manage multiple accounts and priorities effectively

Experience working with US clients, especially West Coast, is highly preferred