Walk-in Customer Service Representative- Fresher's
Actively Reviewing the ApplicationsShine.com
Gurugram
Full-Time
1–2 years
Posted 2 days ago
•
Apply by June 11, 2026
Job Description
Walk-In Drive for Customer Support Executive HCL Tech
Profile - Voice, customer service .
HCL Tech Hiring for US/UK Voice Process 30 Mar 2026 to 02 Apr 2026 Walk in directly.
Designation: Customer Care Representative-Freshers
Any Grad/UG can apply (No Regular Students / No Law Graduate)
B.tech, MTech, BCA and MCA is not eligible.
Interview Location: - HCL Technologies: -
A- 8 9, Sector 60, Noida, Uttar Pradesh 201301
Work Location: Noida Sec 144/ Noida 126
Two Ways Cabs Available
Walk-in Date- 30 Mar 2026 to 02 Apr 2026
Timing- 11am-2pm
Job Description - Customer Service Executive
Candidate will serve as customer service executive resolving customer queries in line with the client and business guidelines. Individuals with experience in handling Inbound calls from US/UK customers.
Work Experience Qualification Criteria
[email protected]
This job is provided by Shine.com
Profile - Voice, customer service .
HCL Tech Hiring for US/UK Voice Process 30 Mar 2026 to 02 Apr 2026 Walk in directly.
Designation: Customer Care Representative-Freshers
Any Grad/UG can apply (No Regular Students / No Law Graduate)
B.tech, MTech, BCA and MCA is not eligible.
Interview Location: - HCL Technologies: -
A- 8 9, Sector 60, Noida, Uttar Pradesh 201301
Work Location: Noida Sec 144/ Noida 126
Two Ways Cabs Available
Walk-in Date- 30 Mar 2026 to 02 Apr 2026
Timing- 11am-2pm
Job Description - Customer Service Executive
Candidate will serve as customer service executive resolving customer queries in line with the client and business guidelines. Individuals with experience in handling Inbound calls from US/UK customers.
Work Experience Qualification Criteria
- Excellent communication skills - both verbal and written - with a professional telephone etiquette
- Helpful, empathetic, and enthusiastic about customer service
- Freshers in US/UK Inbound calling preferably in Banking domain
- Answer all inbound queries as per call flow procedure.
- Adherence to process to ensure high quality and customer service.
- Follow escalation procedures for issues uncontrollable at agent level First call resolution.
- Break schedule adherence.
- Involvement in motivational activities, implementing feedback given during monitoring sessions.
- Updating various logs like escalation log, complaint tracker etc.
- Ensuring data security - proprietary data of customers
[email protected]
This job is provided by Shine.com
Required Skills
Machine Learning
Computer Vision
Deep Learning
Reinforcement Learning
Data platforms
Apache Hadoop
Apache Kafka
Feature Engineering
Transfer learning
Transformer Models
Threat detection
Cloud Platforms
Microsoft Azure
Google Cloud Platform
Model Deployment
Hugging Face Transformers
Apache Spark
Apache Nifi
Batch Processing
Data pipelines
Stream processing
Cloud deployment
Performance optimization
Computer Science
Predictive Analytics
Anomaly detection
Adobe Illustrator
Code quality
Data Science
PyTorch
Python
NLP
GANs
ETL
Pandas
NumPy
Apache
AutoML
Cybersecurity
Kubernetes
AWS
TensorFlow
TorchServe
Prometheus
Grafana
Scikit-learn
PostgreSQL
TimescaleDB
GitLab
OpenCV
MLOps
PySpark
Prototyping
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