VP, Head of Transformation Office

Location Designation: Hybrid - 3 days per week

Role Overview

The Vice President, Transformation will serve as the enterprise transformation leader for the Technology, Data, AI & Ventures organization. This role is accountable for shaping and executing the transformation agenda that modernizes operating models, accelerates delivery, strengthens execution discipline, and enables scalable growth aligned to business strategy.

Acting as a strategic partner to the SVP & COO, the VP will translate vision into execution, orchestrating complex, cross-functional initiatives across technology, data, AI, workforce, vendors, and operating governance. This is a hands-on leadership role requiring deep judgment, influence, and the ability to drive outcomes in a highly matrixed environment.

Key Accountabilities

Enterprise Transformation & Strategy Execution

• Own and drive the end-to-end operational transformation roadmap for Technology, Data & AI.
• Drive workforce transformation objectives and support senior leaders in their workforce strategies.
• Translate strategic objectives into executable programs with clear milestones and value metrics.
  
  

Operating Model & Execution Excellence

• Design and implement modern operating models.
• Establish execution rigor through governance and prioritization frameworks.
• Ensure consistent delivery standards across portfolios.
  
  

Governance, Risk & Value Realization

• Stand up strong transformation governance.
• Track benefits realization and financial impact.
• Proactively mitigate execution and change risks.
  
  

Leadership & Influence

• Lead and develop a high-performing transformation team while instilling a culture of collaboration and continuous improvement.
• Ability to influence business, technology, finance, and HR.
  
  

Qualifications & Experience

• 15+ years of progressive leadership experience.
• Proven experience leading enterprise-scale technology process and delivery transformations.
• In depth understanding of technology, data, and AI operating models.
• Experience driving workforce, vendor, and operating model change.
• Exceptional executive communication skills ability to influence stakeholders at all levels and drive change.
• Track record of leading cross-functional teams through technology transformation.
• Financial services experience is preferred.
• Experience modernizing and transforming legacy technology environment is highly desired.
  
  

Leadership Attributes

• Enterprise mindset with strong business acumen
• Comfortable navigating ambiguity and complexity
• Bias for action and measurable outcomes
• High credibility and emotional intelligence
  
  

Pay Transparency

Salary Range: $250,000 - $300,000

Overtime eligible: Exempt

Discretionary bonus eligible: Yes

Sales bonus eligible: No

Actual base salary will be determined based on several factors but not limited to individual’s experience, skills, qualifications, and job location. Additionally, employees are eligible for an annual discretionary bonus. In addition to base salary, employees may also be eligible to participate in an incentive program.

Company Overview

At New York Life, our 180-year legacy of purpose and integrity fuels our future. As we evolve into a more technology-, data-, and AI-enabled organization, we remain grounded in the values that drive lasting impact.

Our diverse business portfolio creates opportunities to make a difference across industries and communities—inviting bold thinking, collaborative problem-solving, and purpose-driven innovation. Here, you’ll find the rare balance of long-standing stability and forward momentum, supported by an inclusive team that honors tradition while embracing progress.

As a Fortune 100 mutual company, we offer a place to grow your skills, contribute to meaningful work, and deliver solutions that matter. Your ideas drive what’s next, and your growth powers it.

Our Benefits

We provide a full package of benefits for employees – and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs. Based on feedback from our employees, we continue to refine and add benefits to our offering, so that you can flourish both inside and outside of work. Click here to discover more about our comprehensive benefit options or visit our NYL Benefits Site.

Our Commitment to Inclusion

At New York Life, fostering an inclusive workplace is fundamental to who we are and how we serve our communities. We have a longstanding commitment to creating an environment where individuals can contribute their best and succeed together. This foundation is rooted in our core values of humanity and integrity, ensuring that every employee feels valued and supported. By embracing a broad range of perspectives and experiences, we achieve greater success and fulfill our promise of providing financial security and peace of mind to families across all communities. Click here to learn more about New York Life’s leadership in this space.

Recognized as one of Fortune’s World’s Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation. We're proud that due to our mutuality, we operate in the best interests of our policy owners. To learn more about career opportunities at New York Life, please visit the Careers page of www.NewYorkLife.com.

Visit our LinkedIn to see how our employees and agents are leading the industry and impacting communities.

Visit our Newsroom to learn more about how our company is constantly evolving to meet our clients' and employees’ needs.

Job Requisition ID: 93346