UTM - Stakeholder Management ANALYST

Key Accountability Areas & Aligned Activities

1. Stakeholder Identification & Analysis

• Identify, map, and prioritise stakeholders relevant to the company’s UTM operations.
• Analyse stakeholder interests, concerns, influence, and potential operational or regulatory impact.
• Maintain an up-to-date stakeholder database, including engagement history and communication records.

2. Stakeholder Communication & Engagement

• Develop and execute stakeholder communication and engagement plans to ensure timely, accurate, and consistent information sharing.
• Organise and facilitate stakeholder meetings, workshops, briefings, and presentations.
• Serve as the primary point of contact for stakeholder enquiries, feedback, and issue resolution.
• Develop and distribute communication materials such as newsletters, reports, briefing notes, and presentations.

3. Regulatory Liaison & Compliance Support

• Support the preparation and submission of regulatory documentation and compliance reports related to UTM operations.
• Monitor, analyse, and interpret regulatory developments impacting UTM and UAS operations.
• Build and maintain effective working relationships with regulatory authorities and government agencies.

4. Industry Collaboration & Partnerships

• Participate in industry working groups, forums, and committees to support the development of UTM standards and best practices.
• Collaborate with industry partners on joint UTM initiatives, pilots, and demonstrations.
• Track, analyse, and report on industry trends, emerging technologies, and policy developments relevant to UTM.

5. Community Outreach & Public Engagement

• Design and implement community outreach programmes to address public concerns and improve understanding of UTM and UAS operations.
• Coordinate with local authorities, municipalities, and community organisations to support responsible and safe UAS operations.
• Capture, document, and respond to community feedback, concerns, and complaints.

6. Data Analysis, Reporting & Performance Monitoring

• Collect and analyse stakeholder and community feedback to identify trends, risks, and improvement opportunities.
• Prepare regular reports and presentations on stakeholder engagement activities, outcomes, and insights.
• Monitor and evaluate the effectiveness of stakeholder communication and engagement strategies.

7. Policies, Processes & Continuous Improvement

• Execute day-to-day activities in full compliance with organisational policies, processes, and procedures.
• Identify opportunities for continuous improvement across systems, processes, and engagement practices, considering leading industry practices, regulatory changes, cost efficiency, and productivity.
• Support the implementation of process enhancements aligned with organisational and UTM strategic objectives.

Knowledge and Experience

• Minimum 3 years of experience in air traffic Management or equivalent.
• Proven experience in stakeholder management, public relations, or government affairs.
• Strong understanding of the UAS industry and UTM concepts.
• Excellent communication, interpersonal, and presentation skills.
• Ability to build and maintain relationships

Education and Certifications

Bachelor's degree in communications, Public Relations, Political Science, Aviation Management, or a related field.

Desirable

• Knowledge of aviation regulations and standards
• Experience in the UAS industry