Travel Operations & Pre-Sales Executive – Cruise

Hiring for B2B Sales & Operations Executive – Cruise Bookings 

AERTiCKET is one of the world’s largest airline ticket wholesalers, operating in over 40 countries with a strong global distribution network. The company specializes in consolidator airfares, travel technology solutions, and cruise products, serving B2B travel partners worldwide. With a strong presence in India and global headquarters in Germany, AERTiCKET combines international expertise with local market strength to deliver reliable and competitive travel solutions.

Location: Kochi, India (Work From Office) 

Work Timings: 9:00 AM – 6:00 PM | 6 days/week 

CTC: ₹5 – ₹6.5 LPA 

Experience: 1–3 years 

Employment Details:

The selected candidate will be employed under the payroll of AERTiCKET India Pvt. Ltd.

Job Summary 

AERTICKET is hiring a B2B Sales & Operations Executive – Cruise Bookings for its Kochi office. The role involves managing the complete cruise booking lifecycle, including pre-sales conversion and post-sales operations for B2B travel agents. 

Key Responsibilities 

Sales (Pre-Sales): 

• Handle inbound and outbound B2B cruise booking inquiries via calls
• Understand agent requirements and recommend suitable cruise itineraries
• Share cruise pricing, availability, offers, and booking conditions 
• Convert leads into confirmed cruise bookings 
• Build and maintain strong relationships with B2B travel agents 

Operations (Post-Sales): 

• Manage end-to-end cruise booking operations after sale closure 
• Handle confirmations, amendments, cancellations, and special requests
• Coordinate with cruise lines, GSAs, suppliers, and internal teams 
• Update booking details accurately in CRM / OTA / cruise systems 
• Resolve post-booking queries within the defined TAT 

Skills & Requirements 

• 1–3 years of experience in cruise sales and/or cruise operations 
• Background from OTA, cruise company, GSA, or travel firm preferred
• Comfortable handling agent communication over calls
• Proficient in CRM, OTA, or cruise booking tools
• Strong communication skills in English
• Detail-oriented with strong multitasking and problem-solving skills