Travel Operation Consultant

About The Opportunity

Operating in the Travel & Hospitality sector, this role sits within retail and corporate travel services selling holiday packages, flights, hotels, and end-to-end travel solutions across India.

We serve leisure and corporate customers with a focus on high-conversion sales, ticketing accuracy, and exceptional post-sales support—hiring on-site sales talent to grow market share and customer lifetime value.

Role & Responsibilities

• Drive direct sales of travel products (packages, flights, hotels, ancillaries) to achieve monthly revenue and conversion targets.
• Manage inbound and outbound lead pipelines, convert enquiries into confirmed bookings using GDS and CRM systems.
• Create tailored itineraries, perform fare construction and ticketing, and process payments, refunds, and amendments accurately.
• Maintain and update PNR records, ensure compliance with ticketing policies, and own post-sales customer service including cancellations and re-issues.
• Proactively upsell and cross-sell ancillaries (insurance, transfers, excursions), negotiate supplier rates, and secure margin-positive deals.
• Collaborate with marketing and operations to feedback market insights, improve offers, and maintain accurate sales forecasts and pipeline reports.
  
  

Skills & Qualifications Must-Have

• Amadeus
• Sabre
• Salesforce
• PNR
• Upselling
• Lead-generation
  
  

Preferred

• Galileo
• Corporate-sales
• Revenue-management
  
  

Qualifications

• Proven track record in travel sales or travel consultancy with demonstrable target achievement.
• Strong ticketing and fare-construction knowledge; experience handling refunds, re-issues, and complex itineraries.
• Fluent English; additional regional languages (Hindi, Bengali, Tamil, etc.) are advantageous.
  
  

Benefits & Culture Highlights

• Attractive commission structure with performance incentives and clear sales career progression.
• On-site, collaborative sales environment with regular product and systems training.
• Opportunity to work across leisure and corporate accounts, influencing product and pricing strategy.
  
  

Ready to join a high-energy travel sales team? We seek proactive, target-driven sales professionals who thrive in a fast-paced, customer-centric travel environment. Apply to be a key driver of revenue and exceptional customer journeys.

Skills: salesforce,amadeus,pnr,travel,travel sales,ticketing,sales,sabre,upselling