Telecalling Team Leader - Mindfinser Private Limited, Bengaluru

Job Requirements

Job Title: Telecalling Team Leader at Mindfinser Private Limited - Lead Our Customer Care Team in Vijay Nagar, Bengaluru

Company Name: Mindfinser Private Limited

Location: Vijay Nagar, Bengaluru, Karnataka

Salary: ₹18,000 - ₹25,000 per month

Qualification: 12th Standard / PUC

Job Description

Are you a motivated and experienced leader with a knack for effective communication? Step into the role of Telecalling Team Leader at Mindfinser Private Limited and lead our customer care team to success. As a Team Leader, you will play a pivotal role in overseeing the performance of our telecalling team and ensuring exceptional customer service. Your responsibilities will include:

• Leading and guiding a team of telecallers to achieve performance targets and provide outstanding customer experiences.
• Monitoring team members' calls, providing feedback, and coaching for continuous improvement.
• Collaborating with management to develop strategies that enhance team productivity and customer satisfaction.
• Addressing escalated customer inquiries and ensuring prompt resolution.
• Ensuring accurate and comprehensive documentation of customer interactions.
  
  

At Mindfinser Private Limited, we value strong leadership and exceptional customer care. If you have a passion for mentoring and driving results, this role offers a dynamic opportunity to make a meaningful impact.

FAQs (Frequently Asked Questions)

Q1: What qualifications are required for the Telecalling Team Leader position?

A: Candidates should have completed their 12th Standard / PUC education to be eligible for this position.

Q2: How much experience is necessary for this role?

A: We are looking for candidates with 1 to 3 years of experience in a similar role. Experience in team management and customer care is preferred.

Q3: What is the location of the job?

A: The Telecalling Team Leader position is based in Vijay Nagar, Bengaluru, Karnataka.

Q4: What is the offered salary range?

A: The salary for the Telecalling Team Leader position ranges from ₹18,000 to ₹25,000 per month.

Q5: What growth opportunities does the company provide?

A: Mindfinser Private Limited offers opportunities for career growth and advancement. We believe in promoting talent from within and providing leadership training.

Q6: How can I apply for this role?

A: To apply, please send your updated resume and contact details to [Email Address]. Our HR team will review applications and contact shortlisted candidates for further discussions.