Telecaller – Lead Generation & Admissions Executive

About the Role

Doctorials Academy is looking for an enthusiastic and target-driven Telecaller – Admissions Executive to generate qualified leads, counsel prospective students, and support the admissions process for our Healthcare Management programmes. The ideal candidate should possess excellent communication skills, a persuasive approach, and a passion for helping students make informed career decisions.

Key Responsibilities

Lead Generation

• Make outbound calls to prospective students using the provided database.
• Generate new leads through cold calling and referrals.
• Qualify enquiries and identify prospective candidates.
• Build and maintain a pipeline of potential students.

Student Counselling

• Explain the programme, eligibility, benefits, curriculum, and career opportunities.
• Understand students' educational background and career goals.
• Address queries and objections professionally.
• Guide students through the admission process.

Follow-up & Conversion

• Conduct timely follow-ups through calls, WhatsApp, email, and SMS.
• Convert qualified leads into confirmed admissions.
• Maintain regular communication until enrollment is completed.

CRM & Reporting

• Update all lead interactions in the CRM or lead management system.
• Track enquiry status, follow-up schedules, and admission progress.
• Submit daily and weekly performance reports.

Desired Candidate qualification

• Bachelor's degree in any discipline.
• 0–3 years of experience in telecalling, admissions, counselling, inside sales, or customer support.
• Freshers with excellent communication skills may also apply.
• Fluency in English is mandatory.
• Knowledge of Kannada, Hindi, Tamil, or Telugu is an added advantage.
• Strong communication, persuasion, and interpersonal skills.
• Comfortable working with admission targets and KPIs.
• Basic knowledge of MS Office and CRM tools.

What We Offer

• Fixed salary 
• Training and mentoring
• Career growth opportunities
• Professional work environment
• Opportunity to work in the growing healthcare education sector

Preferred Joining: Immediate

Salary: As per company standards and experience.

Location - V.E.T First grade college - JP Nagar Bengaluru (Work from Office)

Department - Admissions & Business Development

Reports To - Project Director

Employment Type - Full-Time

Interested candidates may share their updated resume or contact us on [email protected] / 9036376887 for further details. Shortlisted candidates will be contacted for the interview process.