Technical Consultant

Location: Pan India

Roles: Developer/Lead/Architect

Key Responsibilities:

• Customer Onboarding in OTM Platform
• Lead and manage customer onboarding. Clear understanding of platform capabilities & feasibility, and communicating those to customer, after understanding the requirements / expectations.
• Lead Customer onboarding by understanding the solution and impacts to existing domain.
• Ensure smooth transition and integration with existing systems and be the point of contact / liaison for client communications – during the course of onboarding
• Facilitate the onboarding process for new OTM customers, as well as facilitate conversations related to any change requests coming from customers.
• Provide training and support to ensure successful adoption and usage of OTM.
• Business Objects and Interfaces:
• Develop and maintain a deep understanding of OTM business objects and interfaces.
• Design and implement solutions that leverage OTM's capabilities to meet business requirements.
• Technical Expertise
• Utilize SQL Server for data manipulation, reporting, and integration tasks.
• Apply Java development skills to enhance OTM functionality and customize solutions to meet customer requirements as well as internal business objectives
• Use Oracle Data Migration Assistant (DMA) for efficient data migration processes.
• Collaboration and Communication:
• Work closely with cross-functional teams, including business analysts, developers, and project managers.
• Communicate complex technical concepts to non-technical stakeholders.
• Problem-Solving:
• Identify and resolve issues related to OTM migration and integration.
• Provide technical support and troubleshoot problems as they arise.