Tech Mahindra Off-Campus Drive – February 2026

Company: Tech Mahindra

Time & Calendars

Hiring Type: Off-Campus Drive | Internal & BPS Hiring

Registration: Open – February 2026

Job Type: Full-Time

Experience: Freshers / 0–2 Years

Work Mode: WFO / WFH (Role & Project Based)

Shift: 24×7 Rotational Shifts

Role 1: Service Desk Analyst (L1.5 / L2 – Technical Support)

Business Unit: Tech Mahindra – Internal Hiring

Labor & Employment Law

Location: Hyderabad / Noida / Pune

Eligibility Criteria

• Experience: Freshers / 0–2 Years
• Qualification:
  
  

BE / B.Tech (Computer Science, E&TC preferred)

MCA, MCM, BCA, BSc

Job Listings

Required Technical Skills

• IT Troubleshooting & Technical Support
• Windows OS, Microsoft O365
• Active Directory (User Management, Password Reset)
• Networking Basics (LAN, WAN, DNS, DHCP)
• ITSM Tools (ServiceNow, Remedy – basic knowledge)
  
  

Engineering & Technology

• ITIL Fundamentals
  
  

Key Responsibilities

• Provide Level 1.5 / Level 2 technical support to end users
• Troubleshoot system, application, and network-related issues
• Handle incidents, service requests, and escalations
• Follow ITIL processes and SLAs
  
  

Time & Calendars

• Communicate effectively with users and internal teams
  
  

Important Notes

• Excellent English communication (verbal & written) is mandatory
• Candidates must be flexible with 24×7 shifts
• Only serious candidates interested in IT Support roles should apply
• Interview details will be shared with shortlisted candidates
  
  

Jobs

Role 2: Customer Support Associate (CSA)

Business Unit: Tech Mahindra – BPS

Locations: Hyderabad, Noida, Pune, Bangalore, Chennai, Vizag

Eligibility Criteria

• Qualification: Any Graduate / Postgraduate
  
  

Career Resources & Planning

• Experience: Freshers & Experienced Candidates
  
  

Required Skills

• Excellent English communication skills
• Customer handling and empathy
• Basic computer knowledge
• Willingness to work in voice-based customer support
  
  

Work & Labor Issues

Work Details

• Work Mode: WFO / WFH (Project-Based)
• Shift: 24×7 Rotational Shifts
  
  

Key Responsibilities

• Handle inbound and outbound customer calls
• Resolve customer queries professionally
  
  

Outsourcing

• Maintain service quality and customer satisfaction
• Follow defined processes and performance metrics
  
  

Employee Benefits

• Provident Fund (PF) & ESI
• Medical Insurance (as per eligibility)
• Transport facility during odd hours (process-based)
• Internal Job Promotions (IJP) after 18 months
  
  

Jobs

Selection Process

• HR Round
• Online / Assignment Round
• Versant / Communication Assessment
• Operations / Final Interview
  
  

Who Should Apply

• Freshers looking for IT Support Jobs, Technical Support Fresher Jobs, Service Desk Analyst Jobs
• Graduates seeking Customer Support Associate Jobs, Voice Process Jobs
• Candidates comfortable with rotational shifts and customer-facing roles
  
  

Apply Now

Apply now using below link