Tech Lead (Voice AI Architect)

Tech Lead / Voice AI Architect

Location: Hyderabad (primary hub — deepest voice-AI talent pool in India outside Bangalore

)Experience: 7–10 years in ML/speech engineering, with 2+ years architecting production voice pipeline

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Key Responsibiliti

• esOwn end-to-end architecture: ASR → NLU/LLM → dialogue manager → TTS → telepho
• nyMake build-vs-buy calls on ASR/TTS vendors (Deepgram, Azure Speech, ElevenLabs, or open-source Whisper/Coqu
• i)Own latency budget across the pipeline (target sub-1.5s round-trip for live call
• s)Mentor Conversational AI and ML/Voice engineers; own technical hiring b

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Must-Have Technical Qualificati

onsVoice AI & Speech Technolog

• iesProduction experience with at least one ASR engine (Whisper, Deepgram, Google STT, Azure Speech) at sc
• aleComfortable working across Hindi/Hinglish and English accent handling for Indian/UAE mark
• etsExperience handling dialect variation and code-switching (e.g. Hinglish, Gulf Arabic variants) in production ASR/

NLU
LLM & Conversationa

• l AIHands-on experience with LLM-based dialogue systems (function calling, RAG, or fine-tun

ing)Telephony & Infrastruc

• tureStrong grasp of telephony integration: SIP, WebRTC, Twilio/Exotel/Ozonetel or sim

ilarPerformance & Optimiza

• tionExperience optimizing for latency and cost simultaneously in a live voice pipe
• lineTrack record of hitting production accuracy benchmarks: 95%+ transcription (WER-based) accuracy and 90%+ intent classification accuracy at scale — not just in a

demoGood-to-

• HavePrior experience at Amazon Alexa, Microsoft Cortana/Speech, Google Assistant, or a voice-AI sta
• rtupExposure to Arabic ASR/TTS for UAE ma
• rket2+ years hands-on with LLMs/Generative AI in a production (not POC) set