Team Leader - Operations
Actively Reviewing the ApplicationsAATHIFPAY
4–8 years
Posted 3 days ago
•
Apply by June 11, 2026
Job Description
Key Responsibilities:
- Lead and manage the operations team to ensure smooth day-to-day activities
- Ensure adherence to regulatory guidelines, compliance standards, and company policies
- Handle escalations from clients, merchants, and internal teams
- Coordinate with technical, finance, and compliance teams for issue resolution
- Conduct team training and performance evaluations
- Improve process workflows to enhance efficiency and reduce errors
- Ensure high levels of client satisfaction and service delivery.
Skills & Competencies:
- Strong leadership and team management skills
- Analytical and problem-solving skills
- Excellent communication skills (Hindi & Malayalam mandatory,)
- Strong computer proficiency
Required Skills
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