Sr. Insurance and Benefits Specialist (Americas)

Shift timings: 7pm to 4am IST

About us:

The global hiring revolution is shaping a future where talent can thrive everywhere, driving innovation and progress on a global scale.

Multiplier is at the forefront of this change. By removing barriers and simplifying global hiring, we’re creating a level playing field where businesses and individuals – (like you) – can compete, grow, and succeed, regardless of geography.

Multiplier empowers companies to hire, onboard, manage, and pay talent in 150+ countries, quickly and compliantly. Our mission is to build a world without limits, where ambitious businesses can look beyond borders to build their global dream teams. Our unified employment platform, complete with world-class EOR, AOR and Global Payroll products, means it has never been easier to seize the global hiring opportunity.

We’re backed by some of the best in the business, (Sequoia, DST, and Tiger Global), are led by industry-leading experts, scaling fast, and seeking brilliant like-minded enthusiasts to join our team. The future is borderless. Let’s build it together.

About Job

As a Benefits Solutions Specialist (NAMER), you will play a strategic role in improving adoption and profitability of our global benefits portfolio, with a primary focus on the NAMER region. You will work across partnerships, pricing, and procurement to drive margin improvements while ensuring competitive offerings for clients. This role combines analytical skills, market intelligence, client-facing solution design, and collaboration with Product, Marketing, and Sales teams to maximize adoption, revenue protection, and customer satisfaction.

Skills & Qualification

Qualifications

• Bachelor’s degree in Business, Finance, Insurance, or related field.
• 5–12 years of experience in benefits, insurance broking, or global HR/benefits consulting.
• Strong experience in pricing, procurement, or partnerships within the benefits/insurance domain.

Skills

• Excellent analytical, negotiation, and stakeholder management skills.
• Strong communication and presentation abilities (client-facing).
• Ability to work cross-functionally with Product, Marketing, Sales, and Ops.
• Knowledge of Amercas and global employee benefits markets, pricing models, and procurement processes.

Responsibilities

• Manage benefits partnerships with insurers, TPAs, and wellness providers across Americas.
• Lead procurement discussions to enhance coverage, lower costs, and improve terms.
• Continuously analyze Americas and global benefits market trends and competitor offerings.
• Provide intelligence to refine product positioning and client solutions.
• Oversee renewal management, ensuring smooth client transitions and favorable outcomes.
• Handle escalations and revenue protection, minimizing churn and ensuring high client satisfaction.
• Partner with Sales on RFP responses, client pitches, and solution design.
• Tailor benefits solutions to meet client needs while ensuring profitability.
• Drive improvement in adoption of benefits products globally, with a special focus on Americas markets.
• Partner with Product Marketing (PMM) to execute adoption strategies, build communication campaigns, and train Sales/CSM teams as a subject matter expert (SME).
• Drive refinement in pricing mechanisms and cost optimization.
• Support renewal negotiations and cost improvement initiatives with insurers and partners.