Solutions Architect

BRM Expert (Oracle BRM + RODOD) – Saudi Arabia Contract role - long term

Location: Riyadh, Saudi Arabia

Engagement: Long‑Term Contract

Eligibility: Must hold a Saudi Premium Residency Visa or be a Saudi National

Role Overview

We are seeking a highly skilled, hands-on Oracle BRM Expert with strong telecoms billing and RODOD experience to join a major digital transformation and operations programme in Riyadh. This is a deeply technical role working on‑site within a large telecom environment, supporting complex billing, rating, and order orchestration functions.

The ideal consultant will have proven experience designing, configuring, troubleshooting, and optimising Oracle BRM systems within a live telecoms environment, with strong integration knowledge across the Oracle Communications suite, especially RODOD.

Key Responsibilities

Oracle BRM Technical Expertise

• Design, configure, customise, and maintain Oracle BRM, including pricing, rating, discounting, invoicing, and billing modules.
• Develop and support BRM pipeline, PCM/C, and PDC enhancements.
• Troubleshoot critical production issues across BRM components and integrations.

RODOD & Oracle Communications Integration

• Work hands-on with RODOD components such as OSM/SOM/COM, RSDOD, or related ordering and fulfilment modules.
• Ensure seamless integration between BRM and RODOD solutions for end-to-end order-to-cash processes.
• Analyse and optimise E2E workflow performance and data consistency.

Telecom Billing Operations

• Support large-scale telecom billing cycles, mediation flows, and charging logic.
• Contribute to product catalogue changes, rating updates, and billing configuration releases.
• Work closely with business teams to ensure accuracy of billing outputs and revenue assurance alignment.

Production Support & Problem Resolution

• Act as a senior technical escalation point for BRM and billing-related incidents in a live environment.
• Perform root cause analysis and implement long-term fixes across BRM and RODOD domains.
• Optimise system performance, stability, and operational efficiency.

Cross-Functional Collaboration

• Collaborate with architecture, development, QA, operations, and vendor teams.
• Participate in release planning, technical design workshops, and system upgrade initiatives.
• Provide technical guidance to junior team members and external integrators.

Required Skills & Experience

Technical Expertise

• 7+ years of hands-on experience with Oracle BRM in telecom environments.
• Strong experience with RODOD / Oracle Communications Order & Service Management.
• Deep understanding of telecom billing, rating, charging, mediation, and subscription management.
• Proficiency in:
• BRM real-time & batch rating
• PDC
• Pipeline Manager
• PCM/C, Java, or C-based BRM customisation
• BRM system tuning and performance optimisation
• Integration frameworks (SOAP/REST, OSB, OSM, AIA, or similar)

Operational & Problem-Solving Skills

• Experience supporting complex production telecom environments with strict SLAs.
• Strong troubleshooting ability across multi-tier Oracle Communications stacks.
• Ability to diagnose end-to-end issues (billing, ordering, fulfilment, mediation).

Soft Skills

• Excellent communication and stakeholder engagement abilities.
• Strong documentation, root cause analysis, and problem-solving skills.
• Ability to work on-site as part of multicultural delivery teams.

Eligibility Requirements

• Saudi National OR holder of Saudi Premium Residency Visa (Privileged Iqama)
• Must be available full-time on-site in Riyadh.
• Telecom industry experience is mandatory.

Why This Opportunity?

• Long-term programme with stable engagement.
• Work on a strategic national telecom transformation.
• Chance to operate with cutting-edge Oracle Communications technologies.
• High visibility role within a major operator environment.