Inside Sales Specialist

We are hiring for a dynamic Inside Sales Specialist to join our Sales team. The ideal candidate is a confident communicator with hands-on experience in cold calling, preferably from an IT or service sales background

What You'll Do

• Make high-volume outbound cold calls to potential clients and prospects
• Independently research and build prospect databases using LinkedIn, Apollo, directories, and other online sources
• Work with leads from both inbound and outbound sources - company-provided as well as self-sourced
• Reach out to prospects via email, WhatsApp, and LinkedIn messaging in addition to calls
• Write and send prospecting emails and follow-up sequences
• Identify, qualify, and nurture leads through the sales funnel
• Manage and track the lead pipeline at every stage - from first contact to handover
• Set up meetings, calls, or product demos for the senior sales team
• Coordinate with internal teams to ensure smooth handover of qualified leads
• Support senior sales in sending proposals and quotations when required
• Reactivate dormant or old leads from existing databases
• Handle objections confidently and advance conversations toward closures
• Maintain accurate and up-to-date data in CRM tools with call outcomes, remarks, and next steps
• Prepare and share daily/weekly reports on call activity, lead status, and pipeline progress
• Continuously build product/service knowledge to pitch effectively

What We're Looking For

• 1–2 years of experience in inside sales or cold calling (Must-Have)
• Background in IT Sales or Service Industry preferred
• Ability to independently research, find, and validate prospect data
• Strong written and verbal communication skills
• Comfortable with objection handling and basic negotiation
• Experience with multi-channel outreach - calls, email, LinkedIn, WhatsApp
• Familiarity with CRM tools (Zoho / HubSpot / Salesforce)
• Organized, detail-oriented, and consistent with reporting and documentation
• Self-motivated, resourceful, and target-driven attitude

Preferred

• Experience in lead generation (B2B preferred)
• Knowledge of LinkedIn Sales Navigator, Apollo, or similar prospecting tools
• Prior experience handling both inbound inquiries and outbound prospecting
• Experience reactivating dormant leads or managing large prospect databases

What We Offer

• Competitive salary + performance incentives
• Growth path into senior BD/sales roles
• Supportive team and mentorship