Job Description

Company Description ANRI Solutions HR Services Pvt. Ltd. is a Delhi-based leading staffing solutions provider with over 22 years of experience in staffing and recruitment, training, HR services, outsourcing, and consulting. We offer employment opportunities in both the public and private sectors, on both permanent and temporary bases, helping businesses and individuals navigate the modern world of work. Our flexible approach ensures we rapidly adjust to your workforce requirements, providing effective staffing solutions for our esteemed clients. Role Description: Need ITSM Pro resource/ CMDB Contract duration - minimum 6 months to 1 year( extendable) Payroll Company - ANRI Notice Period - Immediate to 15 Days Offered Salary- As per expectation Look for 8 and 10 years above exp. Location - PAN India ? We are looking for a ServiceNow Architect with strong expertise in ITSM Pro and enterprise integrations. The role involves designing scalable ServiceNow solutions, governing integrations, and ensuring alignment with ITIL best practices. Responsibilities: ? Architect and implement ITSM Pro modules (Incident, Problem, Change, Request, Major Incident, Predictive Intelligence, Performance Analytics, Virtual Agent). ? Design and govern integrations using IntegrationHub, Flow Designer, MID Server, REST/SOAP APIs, webhooks, and event-driven patterns. ? Ensure CMDB integrity, reconciliation, and discovery integrations. ? Define best practices, security standards, and performance guidelines. ? Partner with stakeholders and provide technical leadership to delivery teams. Requirements: ? 10+ years IT experience, with 5+ years on ServiceNow. ? Proven architect-level experience with ITSM Pro and integrations. ? Hands-on expertise in IntegrationHub, API development, OAuth/SSO, and CMDB. ? Strong knowledge of ITIL processes and scalable solution design. ? Excellent communication and stakeholder management skills. Preferred: ? ServiceNow Architect/Implementation Specialist certifications. ? Experience with multi-cloud and SaaS integrations (Workday, SAP, Jira, Salesforce, etc.).