Job Description

Area(s) of responsibility ServiceMax Dataguide Technical Lead Job Description JD- 7-8 years of experience as a Sr Salesforce ServiceMax Developer will be responsible for integrating SFDC, ServiceMax with external systems by using webservices (SOAP API, REST API) etc., Requires a results driven individual who has worked as Technical Lead providing customization, development, and integration support for ServiceMax Projects. Working experience of 1-2 full projects on ServiceMax Dataguide for SMax Web and SMax-Go Mobile app Features of Work Orders, Repairs, Service Contracts, Installed Assets, Technicians and PM Defining Forms using complex question types including tabular, matrix questions and render on work order depending on its state in the lifecycle Define branching logic at the form, section or question level Incorporate ServiceMax data into form variables and use it for logic, validation and mapping Track all available forms and Manage version history Defining Form Actions to automate as per business logic & update SMax data when form is submitted Define what data from ServiceMax records/ DataGuide Forms to Integrate in output documents (PDF) Support multiple languages in output documents Deliver full lifecycle Salesforce implementations from inception to roll-out with the ability to lead and manage developers (internal, partner, and clients) Work with client business users and IT executives to identify and define the business & technical solution architectures to fulfill the client?s business needs, propose designs and secure signoff Integration experience with Salesforce.com components including but not limited to API?s, APEX Web Services, Apex Call Outs, outbound messaging, SSO, and data loaders. Familiar with common middleware applications such as Cast Iron, Web Methods, and Informatica Support clients and internal consultants with master data management best practices Develop documentation (Business Requirements, Solution Design Documentation, Technical Design Documentation, Support Documentation, Architecture Diagrams) Balance and prioritize multiple concurrent projects with minimal input from management. Ability to document client requirements and translate solutions for the requirements, leveraging both configuration, customization, and integration as required to meet the client requirements. Personal Characteristics A natural leader who can guide a team designing and building apps on the Salesforce platform. A strong communicator who facilitates team collaboration and combined team effort Ability to simplify concepts, processes, and information. Strong relationship management skills and able to both manage and balance stakeholder expectations. Strong analytic and problem-solving skills Strong technical skills within complex enterprise architecture Excellent organizational skills with proactive approach to workloads