Service Engineer - Automation

Actively Reviewing the Applications

Siemens

Chandigarh Full-Time 4–8 years

Posted 3 days ago • Apply by June 11, 2026

Job Description

Job Title: Service Engineer

Business Title: Manager

Location: Chennai

About the role:

An experienced Service Engineer with strong technical expertise in PLC/HMI/SCADA/DCS, and field service operations. The role involves commissioning, troubleshooting, preventive maintenance, and providing remote support for customers. This is a customer-facing role requiring excellent technical knowledge, communication skills, and willingness to travel.

Experience Required: 10 - 15 years

Education: Bachelor’s Degree in Electrical / Electronics / Communication Engineering

Key Responsibilities:

Handle field service and commissioning of PLC/HMI/SCADA/DCS.
Perform on site troubleshooting of PLC/HMI/SCADA/DCS.
Carry out PLC/HMI/SCADA/DCS programming, parameter settings, and basic application configuration.
Execute AMC services, including preventive and corrective maintenance of Automation system.
Provide telephone/online technical support for customer service requests related to PLC/HMI/SCADA/DCS.
Attend customer sites on short notice as needed to ensure minimal downtime.
Deliver professional service, maintain customer satisfaction, and manage service documentation.
Support customers during breakdowns, start ups, optimization, and performance improvement.
Identify and generate service sales leads during visits (AMC, spare parts, retrofit, digitalization opportunities).
Coordinate with sales and service teams for opportunity follow-ups.
Willing to travel 70–80% of the time across Tamil Nadu & Kerala for service support.
Available for urgent customer requirements on short notice.

Required Skills & Competencies:

Strong technical knowledge of PLC/HMI/SCADA/DCS.
Hands-on experience in commissioning, programming, and troubleshooting of PLC/HMI/SCADA/DCS
Good understanding of industrial automation concepts.
Ability to read electrical schematics, wiring diagrams, and Automation product manuals.
Strong customer-handling skills with proactive communication.
Ability to work independently at customer sites.
Experience working with Siemens / ABB / Schneider / Rockwell systems (or similar).
Exposure to retrofit projects and product migration support.
Basic understanding of automation systems Low Voltage Drives LV AC / DC / Servo Drives.